Contact Testimonials
Ruthie was amazing and helped us every step of the way!
Thank you!!!
The presentation was very good. We’ve just started Care/Patrol. It’s very knowledgeable and dependable. Platting Last name removed
Eric and Amy took the time to understand our needs and timeline and provided a short list of places to visit that met those requirements. They set up initial visits and follow up visits; answered questions via text and phone. They responded quickly with a lot of details that we needed to make the best decision. I literally could not have done it without their help. I would recommend CarePatrol of Northeast Ohio, and specifically Eric and Amy, to anyone in a similar situation - they are truly experts in their field.
How they helped without any judgment.
Knowledgeable about local options for my lived one’s condition. Listened and understood our situation and needs.
Great experience working with Tabitha. We were able to find a place quickly.
Favorable and very kind. Knowledgeable. It seemed like they knew what I wanted. Sandy and Ron were very friendly. I had a great time finding a place thru them.
The knowledge and help I received.
Personable
This is the first time my brother and I have personally gone through this situation, and I wish we knew about CarePatrol sooner. We contact Chris and the moment we met him you could tell he genuinely cared about finding the right place for our mom. Chris' knowledge and connections helped take some pressure off of a stressful situation. He helped us every step of the way and even after we found the perfect place for our mom.
For the limited amount of time I was in touch with Ashley, I was very pleased with how responsive she was to any questions we had. It was also a big plus to have her with us as we toured two facilities. She also provided information we did not know about regarding other avenues of funding for which we could apply. I learned upon contacting Ashley that she had already been helping my friend find assisted living months earlier but had lost contact with her. It was great to see Ashley take up where they had left off.
Heather Wilson was a rock star! She helped with assisted living a mover and an auctioneer. She was an awesome advocate for us. I would recommend CarePatrol to anyone who needs help with a loved one.
Beth Bowen of Care Patrol was professional, personable, kind and compassionate. She was very responsive when we had questions of all kinds. Beth helped us navigate the process of finding an assisted living home for my elderly parent, and although it was an overwhelming task, she helped simplify things for us. We are so grateful for Beth and the help she provided for our family.
Appreciate the knowledge and compassion from our Care Patrol advisor. He went above and beyond to help us find an assisted living home fir my mom. Highly recommend Care Pattol.
The utter ease and care that was given. Although I know it was not true, I felt like I was the only client of CarePatrol of Middle Tennessee and felt very cared fo
I have worked with Julie Miller, senior advisor and owner of the Care Patrol franchise, for the last six years and have always found her to be both professional and personable. Also, as a native of our area, Julie is a wealth of information regarding the resources available locally for both our seniors and others in need of her services.
So, when I recently needed guidance placing my mother into an assisted living facility, Julie was the person I reached out to for help. She gave me some great recommendations and insight into communities to consider and visit and was always available to answer any follow-up questions that I had.
My mom is so happy in her new community, and we have Julie to thank. Everything Julie does comes from the heart and it truly shows.
Scott Stewart
Business Development Manager
Halmark Homecare
Sara at CarePatrol of Middle Tennessee was instrumental in helping me find the right memory care facility for my father. What impressed me most was that she took the time to understand not only my father’s needs, but also my needs as his primary caregiver.
She recognized the urgency of our situation and moved quickly to identify appropriate options, guide us through the process, and facilitate a rapid transition. Throughout the experience, Sara was generous with her time, highly responsive, and genuinely invested in achieving a positive outcome for our family.
Rather than simply providing a list of facilities, she served as a trusted advisor and advocate. Her compassion, professionalism, and commitment to helping families navigate a difficult transition made an enormous difference during a challenging time.
Rick Young was helpful, sympathetic, prompt, efficient, intelligent, knowledgeable, and persistent. All these qualities made the task of finding a place for our sister immensely easier, and the result so far is excellent.
Sherry was very easy to communicate with. She really listened to my concerns and found an appropriate place for my brother. She facilitated the communication with the memory care home. Sherry also followed up after my brother was living at the facility.
Niccole Eye is great!
Prompt responses, knowledgeable of the communities, great communication.
We were given guidance during a time of great uncertainty and need.
Marty was wonderful at getting my husband placed in assisted living.
They seemed to know what we needed and how to find it quickly. They also knew how to talk to the various places and ask the right questions. They took a lot of the stress off of us. Great help.
Your response was very fast. Leah was the BEST: knowledgeable and responsive and willing to work within my parameters and deadlines. She was compassionate and caring and made a difficult time run much more smoothly that I ever thought possible. Thank you, Leah and CarePatrol. Name removed 05/08 thru 5/11 2026.
Kaycee was given a tough placement task and handled it like a rock star. Found the perfect place for my husband with lots of support for me.
Before CarePatrol, our family was stuck for months on how to arrange care for one of us in dementia. Rick Young of CarePatrol got us moving to a successful solution. Thanks Rick.
Sara LISTENED to us! She focused on the primary issue and took time to get to know my mom. She is kind as well as knowledgeable and professional .
Always responsive to questions as they come up no matter time of day, even on weekends. frequent check ins but not too much.

Shawn Barnes was absolutely wonderful! He was so organized, knowledgeable, organized, patient and understanding. On top of that you could tell he had outstanding rapport with facilities we visited to place our father. We are so very thankful for his help! Will be recommending Shawn and CarePatrol to our friends who have lived ones with similar situations. We appreciate you Shawn! Susan Shaw