Customer Testimonials
great service
Prompt service and good selection of available material.
Knowledgeable people of
Always a prompt courteous response to email inquiries.
Paige was awesome to deal with and the delivery driver was excellent.
Laser cutting service
The people were courteous and very helpful, and the prices were reasonable.
Workers are very friendly and very efficient. Your prices seem to be the best on the market all around great company
Yes very good service and helpful to people
Many options
Very attentive and prompt responses, good customer service, thank you very much
The ability to fulfill custom orders for smaller orders
Small quantities, good service
Fast good pricing All around good people to deal with
Fast cutting
New manager yaad in Ottawa is willing to revise retail prices n tread in proximity to those of Loucan metal.
16 g steel tubes is almost not available in Ottawa. That is a furniture grade n yaad is willing to stock it. I had been bringing it in from Toronto . Many fabricators I believe use this. But have to lean towards 100 wall since that's the thinnest gauge available at Russell metal.
Overall promising..
inventory avaiaiblity and customer service by customer service represtative
Peter and Angela were very helpful and detailed
Good prices and large stock
Love this store Knowledgable and friendly staff know how to get things done. Highly recommend
Great selection, good pricing, fast service
Everybody’s very helpful to meet your needs first class service
Your personal are very knowledgeable and freindly
It is a very convenient place to order metals for me.
They have a large quantity of material in stock.
Staff is helpful and courteous and the selection in stock is second to none!
Large variety of materials saves me time looking for what I need
You have what I want when I need it, Thanks.
I very much appreciate being able to order even small quantities promptly cut to size. Your order staff are always friendly and take the few minutes time to ensure I get exactly what I'm looking for. That friendliness makes all the difference!
Quick and convient.
Found what was needed and got it shipped in in a timely manner.
Friendly sales people.