- Phone: (905) 362-8226
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Customer Testimonials
Metal supermarket website is way better than steelmets.
Expertise, pricing, service, open to the public
Product and services are ok, however using the automated web system causes some delay. It is much faster to contact the local store and see if they have stock. (Eg web order took a week after several emails / phone calls, questions (hot rolled vs cold rolled) had been asked and answered and the order was ready. The local shop could have had it ready for pickup same or next day if I had called direct.
Great help finding what I needed as well as quick turnaround on the order.
The staff there are very friendly and the stock of metals is great.
Convenience Affordability & Service
Friendly and attentive service from your Gateshead branch. Wide range of metals and forms available and an easily accessed website.
Great to have a place to buy steel up north. I First name removed't buy steel frequently or large amounts. So I was glad to find you that you sell smaller amounts for the DIY folks. friendly and helpful staff. Thank you
Like n good
Being able to pay for what you need and not the whole sheet or stick.
Good variety at seemingly good price.
Inventory and price. Quick service also.
Very easy to order exactly what you want on line. Swift availability and easy pick up
Great service and great prices
Walk in customer service was fabulous. Young lady was knowledgeable, efficient and friendly.
I appreciate the availability of products and customization in a reasonable time frame.
Fast friendly service. Competitive pricing.
Direct and to the point, with good prices.
Staff really new their products.
Helpful and knowledgeable.
I had to change the delivery address at the last minute and it was all sorted .
Would use again
Great service
I was pleased with the fast turnaround on a large quantity of small pieces. saved me a lot of time and time is money. Great value!
I went to Metal Supermarkets in York today & had a great experience. I ordered select pieces of metal which was all cut exactly as ordered. When I arrived Colin & Beverly were so nice and helpful. I was very impressed when the metal was carried out & cardboard was placed inside so the interior was not damaged in any way. They were very professional and most of all great to work with!
The way how the customer service is handling the service is excellent
The team at Metal Supermarket bent over backwards to make all the steel for my projects, from custom one offs fabricated in there on site fabrication shop to standard stock they cut in a rush.
I have made a few small orders for a project, but it was very nice to call them to get a price quote emailed to me as I was speaking to them! I saw the prices and placed the order on Tuesday afternoon, it was ready for pickup the next morning! Pricing is fair and service is awesome! Highly recommend these folks to provide you with good materials and friendly service!!
I walked in and was accommodated quickly. The staff was easy to work with and recommended a better product than I originally wanted.
Easy process, fast service and excellent customer service, thanks
Service was prompt and helpful.
Were able to cut multiple pieces of stainless steel for next day pickup.
Amazing help and we have used them for over 25 years without any issues. Great customer service and help.
Owen is super competent and friendly, helped me find what I needed and learn about more options for the art I do in metal. The products were prepared as requested, and staff communicated efficiently with me for pick up. When my contractor asked where I am sourcing my metal and I mentioned Metal Supermarkets in Kent, he said "Owen! Yes, he's the best!"