641 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
People are typically interested in two things I think when joining a new gym: programming and pricing. This information isn't readily available from your website.
My coach was enthusiastic knowledgeable understanding and got me in the groove for what I want to achieve. I really appreciate her help.
Fexible timetable, very friendly and qualified instructors, class short but effecrive.
Interest of trainers
Shortness of sessions
No time spent on setting up machines
Efficient time
Attentive staff.
Tailored one-on-one programme. Trainers are very knowledgeable.
The trainers are professional,patient & present with clients.
A very personal service. With Bob, Stephen and Andrea's encouragement and support, I now have the self belief and confidence to reach my goals...after numerous failed attempts in other gyms!
The one to one service for all clients
Streamlined
The friendly and welcoming staff. The care I am given. The professional approach to every individual client. The encouragement for a job well done each day.
20 minute workouts are quick and efficient. Very good trainers and good diet plans for everyone (including vegetarians!)
time efficient (20 mins!) fitness programs
varied regimes
motivated instructors
How thorough and educational the process is. Everything is explained fully and the staff are very friendly and approachable
Educogym feels like a community and the staff is personally invested in helping you achieve your ultimate body goals.
Ladies changing rooms are not clean! No comparison to standard of facilities at Dockkands gym.
20 minutes workout is the best that happen to me
Each personal trainer cares about their clients progress and goals.
All the team who work in Dundrum are highly motivated and really encourage you to work hard and do your best! I think the regular check ups are a great way to keep you focussed on your goals and to keep you motivated! When you see the results of the hard work it's easier to keep it up and keep striving for better. I have been training with James for over a year and half now and I am definitely in the best shape of my life. He always keeps pushing me and even though sometimes in the early mornings I don't feel like it I really appreciate it and all the results I have seen. I think all the girls and guys who work there are really friendly and help drive you on to achieve your goals in a positive and fun way!
Thanks for everything James, Tara, Rebecca and Jamie!!
Personalisation and supervision of training programmes
The mens changing room facilities could be improved. Some way of stopping water spilling out from showers. Some form of air vent would also be good.
Perhaps some more focus on stretching.
Otherwise great.
I've only had a consultation as yet . Do can't rate your gym
The encouagement from the trainers&the ensurance that I am corrected if I am not doing the exercise correctly !
Fun easy going approach!
No disappointment, just that it is an expensive option
Every single member of the staff I've talked to, specially Fran, who is being my training, is very professional and kind. I'm feeling more motivated to reach my goal because of Educogym team :)
20 minute workouts, only 6 people in the gym at the same time, the trainers are super helpful and nice!
You need to pay your staff more! You have a really good manager and great new trainers in the Blackrock Gym but I hear you are losing yet another manager in the coming weeks. Since Mark started, the gym is busier than ever and the staff retention has improved tremendously but there seems to be no recognition of that? The thing that sets Educogym apart is the one on one relationship with the trainers, all the trainers say it's a good/fun place to work so it must be salary related that they keep leaving. After 18 months of a constant stream of trainers coming and going, you now have a great team there so look after them and don't let them leave!