Customer Testimonials
Timely and friendly.
Very responsive and easy to communicate with from the request conversation to the delivery person!
We like the prompt service . The careful delivery
It works and I don’t have to worry about it
I like the local customer service staff. They are helpful, empowerd to do their jobs, and friendly.
Great service for older retired couple also discounts for seniors.
Very timely and professional
very good staff and great service
prompt reply to request for gas
Easy to schedule!!!
Convenient
I tried to place an order for propane online on 2 different dates - but the program did not pass my information along to whoever schedules your service. Once I was able to talk with a person in the office, my order was placed.
I got propane delivered Friday but had an ice ball that caused a leak. Roger came out after hours, fixed it quickly and was very nice. Thanks!!!!
Prompt and frienfl
Prompt friendly service
I appreciate your service;...not letting the tank get too low. There is a lot to take care of when you have a home......
Quick and easy! We had an issue with our tank and a service person came out quick and fixed the issue!
Friendly and prompt
Professional!
As long as you continue automatic refill that is very important in the Winter!!
Their service
I’m on automatic refill.
Billing is automatic.
So far it’s been working fine
Very pleased.
good service
Customer service was very nice and completely understanding, and delivery was fast.
i changed years ago from Amerigas to Va propane because i got so tired of the rates and when i called they would lower it . i am dissapointed that va propane is now doing the same thing ugh. last year they charged me like 4.50 gallon when i called and complained they lowered it like 3.20 or somthing like that same thing this year 3.79 to 3.39 still high i think but i hate that it has come to this again. i have always been very satisfied with va propane and becuse i have a 500 tank wont be changing anytime soon but i wish all these companies would not try to scam the customers
lower pricing for our neighborhood..
reliable service
Good service and price, 100% better than America’s
Good service and pricing

We have been with VA Propane for over a decade. Their service has been impeccable. When I was ill for a prolonged time and forgot to check the propane level, they went above & beyond to get propane to me immediately. You don’t have to wait long periods of time when you request a delivery, usually it’s within two days. They have an auto-delivery program if you choose. We tried other companies, but none could compare with VA Propane. I highly recommend them and they offer a military and Senior Citizen discount. In my opinion they are the best.