- Phone: 08 9277 9181
Customer Testimonials
Product quality and excellent support
Customer service at your Belmont store was excellent.
Great customer service. Matt (Belmont store) was very helpful
Quality bikes and after sales service
Very knowledgeable, friendly experience. Very happy
Very informative staff that were able to let me know more about a bike. Quick service to get me back out there
The friendly staff
Great attitude towards customers,I felt very comfortable in the shop,Alex and the technician I think his name was Wally went out of their way to chase up my bike that went missing in transit.on my arrival Wally talked me through all the technical components and then he went on to the set up of the bike. After all that he helped me to program my phone to the trek app.Well done team I will be back. Regards First name removed
Good Service, Detailed Information about the quote to repair before starting.. quick turn around. And my bike looked new again 😁.
Customer focused and a fair price
Matt was incredibly helpful, he helped me get all the necessary accessories and pieces for my bike and his overall knowledge was great! Made me feel very confident and excited to get out on my new bike.
Great bikes and knowledgeable staff.
The knowledge and helpful recommendations by Matt. He wasn't pushy but was willing to answer all questions regarding about what is suitable for a beginner.
Very helpful assistant.
Just needed a tube and tyre replacement, however the staff member that served me was really lovely and helpful. A credit to your team!
Brilliant customer service, very rare these days, makes all the difference!
Great service from this professional team
Friendly staff .
Friendly, knowledgeable service, lead time to assemble bike was fast, even at the end of the week.
Service is always great here. Thank you
I had a tight deadline and some parts that needed to be shipped, and the Belmont Trek team made it work, with a contingency if the parts did not arrive in time. But they did and my bike was ready to take on holiday. Thanks Team!
Quality
Were able fit me in at late notice and were very transparent every step of the way with the service as well as being proactive.
Fantastic service every time
Great customer service to support a faulty trek product
Good service and honest advice.
My son loves his new mtb. Thanks 🙏 :)
Knowledgeable and non pushie sales staff.
Large range and size of bikes.
Great quality products. Backed with a highly knowledgable team who are extremely helpful.
Matt was FANTASTIC. He was very welcoming and engaging, gave great overview and layout of the store and then allowed me to look around before coming back to answer any questions. He suggested a test ride before purchasing which I did.
He suggested other products which I may need but wasn’t forceful in his approach.
One of the best overall experiences I’ve had in a very long time.
awesome customer service. Friendly and knowledgable
Good quality and great service.