Customer Testimonials
The whole process was was very pleasant. I switched from another company I had turned sour after years of loyal service.
That you work with Nyspirg on keeping fuel costs low for residential customers
We appreciate the timely fill ups.
Generally responsive except when I was trying to get estimates about repair contracts for the furnace and pricing and other information to add a line to power our generator!
No return calls by the appropriate person.
We have bought propane for a number of years
The service is great and the people are friendly! It feels like a you’re dealing with your neighbors!
Great customer service!
Remotely accessing tank percentage
Very good service.
Great pricing and Great service!
Quick service
Amazing company
This has been a great company to work with
You seem to be doing very well.
Defiantly happy with the service
Dependable delivery
Service is great and dependable. Prices are in line.
Always prompt service!
Customer service is very good. Drivers are courteous.
Professional and responsive.
Convenience of automatic delivery and never running out of fuel.
Have had a few issues with the tank running too low before refill but the new computer system is a god send. I can see where I am in usage and request a shipment when needed.....lots better than going out after a blizzard to check my fuel level!
recently was considering changing providers. Another provider was talking a much lower rate. I spoke with Lucky in the saratoga office and she could not have been more helpful. She gave me my yearly usage and reminded me of possibility of that lower rate may not be so based on usage .Well she was correct and i called back to confirm we would be staying with your company. Thank you Lucky
You've never let me run out of heating fuel. Other companies I tried in the past wouldn't bring the fuel in a timely matter and we would end up running out in the middle of the winter. I also like that I can prepay for the year.
We have been very happy with our heating oil deliveries. Our propane deliveries need attention however. We were out of propane/hot water for 24 hours over the fourth of July weekend. Not good! A small amount was delivered on the fifth to get us to the next delivery which we were charged for (which I feel was not our mistake and shouldn't have been charged) We heat our water and large pool with propane so it needs to be delivered in a more timely fashion. Our last delivery before running out was May 7th. Hopefully this will not occur again in the future.
Thank you.
Sincerely,
Name removed
You have been very easy to contact and your staff always friendly and helpful
Friendly/helpful staff, easy payment process online, automatic delivery
Alway on time and very courteous!
They will work with you
Everyone cared on a personal level