Customer Testimonials
Always on time with delivery, friendly service, and reliable.
I am new to the need for services other then National Grid. I called two other propane suppliers to come to our home to become a consumer of propane instead of oil. After 6 weeks and no word from either of the suppliers to come and “survey “ I decided to call Superior. With 5 days I met with Tom and had my services installed 3days later. The guys on site installing were knowledgeable, patient with all my questions and concerns (since I’m new to using propane instead of natural gas). They checked all of my interior work for leaks, supplied and installed everything needed for my generator and were finished and on their way within 4 to 5 hours. Thanks for a great ending of What we thought was going to be a nightmare.
Customer service
Customer service department is great@
The tank monitor that I can check via iPhone, automatic deliveries, autopay and everyone I’ve had contact with have been courteous, professional and very helpful!
Great job
First of all. Superior is just that. You run your business efficiently. From customer service, orders to delivery Just superior to the competition.
folks that work at local office are all very nice, helpful and knowledgeable. Deliveries are timely
We are pleased with your services. Delivery is always on time and we are never left in the cold.
Your company keeps track of our delivers also. Dealing with your company is a win, win situation. Please keep up the great service and products and above all customer service.
Roger and Carol
Cazenovia, NY
Alan was very helpful and kind when I called for assistance.
Everything
Your employees were great!
Excellent service never have to worry about running out of heat
Courteous, professional office staff and reliable, timely delivery of product.
Good service good online system
Phone calls are always answered and the personal are always very helpful.
Superior Plus Propane's Customer Service and Website are top notch, other product and service providers should take notes as this company leads the pack!
Automatic delivery and price
other than price , service is very good
Automatic refill and various ways to pay bill
I have as needed deliveries. Your company keeps track of my propane usage and comes to fill my tanks when needed. I never have to worry about running out of propane.
good Managment, Answer all questions.
The staff were all very friendly and easy to work with. Everything was explained to me fully and installation was a breeze!
When I call to ask questions or pay my bills the staff are great and the delivery man is very considerate
Your customer service has proven to be very personal and attentive to my questions.
Thank you for all that you were able to provide
Delivery person very good, auto pay so have no worries, and auto fill so i never run out. Thank you from a person that has never had propane.
Responsibenesd when called and service folks proffesioalism.
I am just a REALLY BIG FAN of GREAT CUSTOMER SERVICE. Superior provided that to me!
Your Delivery Driver Dean Wilson is the best. He delivers promptly and efficiently all the time. As long as he is our delivery guy, we will continue to be your costumer. Thank you for your service.
Consistency with quality service