Customer Testimonials
Prompt and professional excellent response
I requested a refill and was told it would be done in 5 business days and it was so thank you.
Everything. The automatic filling is great, and the employees couldn't be nicer.
We’re always happy with Griffith’s service. I called to get tank refill after driveway is plowed and before next snow and someone did it within a couple of days.
We like being able to lock in a rate and use the budget plan.
We really appreciate the kind and helpful service we have received for over 20 years.
The trucks get down my road in the winter when I need a fill up of propane in a mannerly time.
Your serviceman was very helpful in making sure that my account was on the books. He made sure I got filled up with Propanewhilw he was taking care of the folks upstairs. A nice guy.
I love that you give me the lowest possible price for my budget season.
I love that my tank is monitored so I do not have to call when the propane is getting low.
Great customer service!
They are always so efficient and the drivers are always so nice
We greatly appreciate Jim's deliveries and his willingness to help us.
Never have to call for delivery; tank repair tech on call with quick response.
You guys have been very responsive to my requests.
I don’t have to worry about running out of fuel. You guys do a great job of monitoring my balances and refuel me when necessary.
any time I have requested service it has been done in a timely fashion
When I need service or answers Griffith is always available to help when I call.
The price of propane is reasonable and the service is great. The delivery guys are very nice.
They are always very friendly and knowledgeable.
Can call and talk to a real local person. Delivery person is professional and curteous
There are two teams that I interface with; office / billing and delivery. The office team is professional and follow up immediately. I appreciate their sense of urgency in responding to requests.
The delivery team is the face of the company. Hard working and willing to go the extra step; be it looking for a buried tank or coming out on short notice when the tank is low.
This is an excellent company.
I'm a new customer. Consequently, I've had little experience with the company but am very satisfied so far.
Friendly staff good service
Consistently always reliable!
You haven't let me run out of propane
Prompt delivery of propane
Last year I had an issue and a nice gentleman came out to help get my furnace back in order.
I will state, that it was very difficult getting my account changed when I began renting at my address- I talked to someone at the Toronto home office twice, but somehow it all didn't process- as a result, I ran out of fuel and my house was freezing- all because of a technical error.
So, locally, they are great and helpful- nationally- not such great communication within the company.
Customer service is excellent.
Always great service and great people on the trucks and in the office!!!
our delivery man Jimmy is great!! Sometimes difficult to get thru phone calls
Been a propane customer for 7 years never have let me down. Prompt service at a fair price.
Griffith energy has always provided efficient service. I like the new electronic monitoring system that let me check online the contents of our LPG tanks.
On time deliveries, office staff is always very friendly and helpful to my needs. The propane delivery driver was very friendly and courteous. Top notch customer service from everyone. Would highly recommend.
Thanks, Joe Brand