Customer Testimonials
excellent service
Ease and dependebility
I have a good relationship with the staff at the Wyoming Ny service center they always help me with my service
Staff is always helpful and pleasant. There is usually a short delivery time between ordering and delivery.
Everyone was super friendly and helpful. The deliveries arrived on-time and worked efficiently to finish the propane install. I called back with more questions after the install and everyone on the phone was quickly able to help answer questions or find someone who could. A+ interactions at every step of the way.
Good service
Everything seems to work well.
Warren was great. Let him know he left his box cutter here please. I was a bit surprised that I had to call and get the tanks filled, I would think after the installation a delivery would follow.looking forward using our new pool heater after our propane delivery. So far everything is good
We've just begun working with you and are pleased with your quick service and great employees.
App quick and easy to use!
Great customer service, Reliable provider.
I had zero credit when I ordered my first fill up. And even though I had no credit they filled me up. So due to their excellent service and willingness to give a new customer a chance I had my first account. And with that I have had no problems getting new accounts which also helped in building my credit. Thanks Superior Plus Propane.
Very friendly office and delivery drivers.
Prompt deliveries
Drivers friendly and professional
Thanks.
With auto fill it is very comforting to know we won’t run out of propane.
We are gone most of the winter and if our heat went off when we are gone we would end up with frozen pipes.
Friendly service, dedicated drivers. A Plus !
I only get propane so I can only speak to the fact that it gets delivered in a timely manner and I have never run out.
I appreciate their prompt delivery.
Very responsive, helpful and professional.
Without exception, everyone I talked to or worked with from Superior, has been very pleasant and helpful. What a relief from the way things usually are!
You notified me that your tech was not going to be on time instead of just letting me wonder about the scheduling. The tech was very thorough in explaining what to do if I smelled and he also let me know to call for a better location of the tank later in spring.
I have done and have had many years of service with Superior Plus Propane. There has been ups and downs along the way. This is normal, were all human.
I just want to give a very large R+ to Ms. SHELBY DAY. As soon as I called your company that day and she answered the phone it was like I have known this person forever. She was very polite, friendly, professional and I couldn't have asked for a better person to discuss my issue with. As soon as she asked me what she could do for me and I told her what I was looking to do. She was all over it with in minutes. I was very impressed. We talked about what I needed and it seemed like hours and my delivery was here. So like I was saying, big R+out to your folks for getting results and not excuses. Ms. Shelby, thank you for being so kind and professional to me. Not sure if your company even does have an R+ program, and yes I know it is part of your job but you went way and above that day. Thank you so much again for answering the phone that day. You sure do make a difference.
Thank you Superior,
Rick Platner
Everyone I have spoken to has been extremely polite and accommodating. My questions and concerns have been addressed promptly. Special thank you to Karen and Kay in the office, as well as Jeff for his service.
Your people
Timely response and talking to a human when I call.
Timely service !
Service level is better than ever.
Very prompt on delivering
Clear & friendly communication. Timely and professional service.