Customer Testimonials
Great service
Very helpful when I call the office.
Great price and the service was excellent
personal service and good customer service
Prompt service.
Friendly employees and great prices
Outstanding customer service and support
On time delivery. I have never run out of propane.
Friendly delivery drivers.
Friendly product service people.
Very responsive re bills, deliveries, budget plans everything. People who answer the phone are VERY courteous, informative and go out of their way to provide answers or responses. Altho they have become part of a very big company, I still feel like I am dealing with local folks who treat my like a valued customer. I live on a winter difficult to delivery destination and the delivery rivers go out of their way to deliver when they say they will be coming. I am VERY satisfied with customer service, product and deliveries. Thank you for being so responsive and reliable over the years.
Always great service! Thank you.
Can do - responsive - attentive. I have an odd situation with two accounts and you made it easy.
I think that whatever your looking for is right here waiting for you
Prompt and friendly delivery at a fair price.
Technicians are experienced. Delivery is timely. I don’t always understand pricing/ fee structure.
All
Installed new tank and lines to home in a professional manner. We live in a very difficult area and the team has been very responsive when ever a need comes up.
Very easy to order and service was done. Even accommodating for a new gate. Thank you.
when i call to fill up they pretty good at doin it soon
Although the cost of fuel is very high, I appreciate the timeliness of the automatic deliveries and professionalism of the service.
Great prices, automatic delivery without having to stop to check the tanks
Staff!!
All the friendly employees!
Timely delivery and competitive pricing.
They take care of everything. Don’t have to do anything!
Delivery and service folks very friendly and helpful
I am so very grateful. My family is warm and prepared for winter now. Thanks so very much .We do miss Mr. KIngsbury he was a delivery guy for yrs but he was due for retirement. I enjoyed the way he appreciated our gifts we gave him yearly. the last one winter gloves we will always miss him.
Response on delivery is fast!
The people who work for the company, especially the ones who have a long history and worked for Perry and then Patton are exceptional, and apo give very conscientious service to customers. The schedulers, especially Michele , and another whoI think her name is Karen,, but I don’t have a Note so that might not be her name, are very helpful. They completely understand how complicated things can be and do their very best.
On the negative side – Some of the limitations placed on what the technicians can do was very frustrating, but it’s not their fault but wish there were ways to work around those.
There have been difficulties with some communication in the past, but hopefully they are resolved, technician is showing up early when no one was there to let them in or coming for a minute and then leaving for an emergency, which is understandable but frustrating for the reschedule.
Wish that we still had the old companies that sold appliances, delivered them and installed them and we didn’t have to piece meal it together and coordinate different people. The choices were limited, but they were among the more reasonably priced, and if there was a problem that was taken care of immediately without a lot of phone calls, back-and-forth with warranty companies and the manufacturer.
Easy to request service
Friendly service.