Customer Testimonials
Driver always closes our backyard gate to keep our pets safe.
Automatic delivery always on time. Office staff very helpful.
I’ve have nothing but positive friendly service..as I just bought a home in Oak Ridge..that is service fully with Propane..
Hopefully the prices stay down..I’ve never had propane heat and cooking until now..
Happy Customer..
easy and prompt delivery
Excellent
You responded to my request promptly and always pleasant to deal with.
I'm VERY happy with the teams I worked with. I messed up & misunderstood the on-boarding process for a new install which was all new to me. My rebuilt home was about to get the final inspection for the C/O at the same time my rental lease was running out. Your teams were able to alter schedules & get my install complete in a rush to meet the C/O inspection.
Thank You!!
I liked the communication and service from the representitve I spoke with as well as the techs that showed up but feel the service/safety fee was a bit high.
Excellent customer service from Beverly.
Dependability. Courteous drivers. Seamless, timely fillups without having to call. Budget plan.
I would like to know about the potential for a pre-buy.
Thank you.
The Eastern Team (scott and scheduling) were super helpful and professional for a new tank installation. Thank-you!
Your Customer Service Team (Natalea) did an excellent job rectifying my concern. It is comforting knowing that Eastern Propane listens. I would recommend your company to anyone.
The propane is very dependable and clean . Service was excellent. Very helpful staff. I had a situation where I ran out of gas on the weekend. The staff made it happen.
Friendly service
Customer service is always willing able and aware.
Good delivery service
They were very easy to work with. They showed up in a timely manner.
Very professional and care about their customers
Excellent staff
feedback on survey
reliability
Quick fast response!
Very professional.
Very friendly and informative staff.
Great experience calling for the delivery, easy payment online, no complaints!
Service is good and automatic.
Billing is a bit too much. I got delivery then paid the bill the same day but received 4 emails regarding past due payments until they finally stopped emailing me.
Prompt service
Eastern propanes service is very accurate and convenient you don’t even have to think about it and they’re there delivering. I will never run out with their automatic delivery very happy !
Customer service. When I had a complaint I was called by their office to discuss and they helped me greatly..I’m on an auto delivery schedule and they have never failed me.

Always reliable!!