Customer Testimonials
Propane is Propane, but your customer service is amazing. I've spent the last week praising my interaction with your customer service rep. People honestly don't believe me.
Polite service representative and delivery providers
Propane delivery has been steady for a few years now that Eastern Propane installed the automatic tank level reader.
Automatic delivery
No Nonsense service they are quick to work with you if you have a problem with a bill it's automatically taken care of no waiting very friendly if they have to come to your house they do a professional job I am very satisfied with the company
Always prompt service and reasonable prices.
Very friendly and I never run out of propane
Automatic delivery so we never run out, personnel are friendly, knowledge and helpful
Rick the technician was very helpful and knowledgeable. He was great ! Along with all the representatives, from the customer service to the delivery. Everyone was very helpful, professional and polite.
I had no issues thus far with the service. I am happy with my choice. Thank you.
Thr response time is fantastic.
Professional
Easy to set up delivery, friendly customer service
We were looking for a new propane supplier for a variety of reasons. We asked neighbors, drivers of competing distributors, and out of territory competitors and they pointed us to Eastern Propane / SuperiorPlus.
They exceeded our expectations for local feel, responsiveness, communication, delivery, and customer service. Highly recommend.
CONVIENIENT
i love you guys but sometime I'm on hold for literally hours.
Dependability.
This is my first time useing propane gas and gas tanks for in house appliances. Your service technician is very professional. Answered all my questions and left me with a lot of insight.
Thank you, Chris Last name removed
Always a great experience, thanks guys!
Driver was great, I backed him into a secondary driveway, main driveway was all ice. I cleared a path to the tank for him to fill.
We appreciate the foresight the company had to deliver before the recent snow storm.
Sorry that the delivery driver had to walk through the snow to get to the tank.
Servicemen
Outstanding customer service provided by Erin!
Friendly people to speak with and request are completed quickly.
Very responsive and Great drivers they are very friendly and helpful.
Phone service
They are very good about keeping my tanks at capa8.
Easy online ordering and payment. Driver was great and we spent a few minutes talking about the details of his delivery afterwards. Overall, timely delivery of 3 days after ordering. Great experience.
Great service. Fantastic crew. Wish we weren't trapped with superior plus owning our tank when we moved to our rental last year. Worst company to deal with on earth. Please send quotes to replace tank 🙏 God bless thank you. 😊
I spoke to different people in your customer service team and they have all been super helpful. This is something new for us. We haven’t had propane heat. We had oil heat years ago however I’m very satisfied with everything and I would definitely recommend your company.
Delivery is worry free. Delivery people are great! Price is fair. Best in NJ