Customer Testimonials
Your company has great customer service and support
Superior ran a special "Spring Top Off," saving 0.2 cents per gallon and waived the delivery fee. I took advantage of this promotion, and was able to quickly schedule a delivery by calling customer service. The person I spoke with was pleasant and efficient. My delivery was rescheduled once, but I received text messages each time when the delivery date changed. The delivery was made and I received another message confirming the delivery had occurred. My bill was shortly thereafter sent via email as I am enrolled in paperless billing, and I was able to easily pay the bill on their website. I will be heading into the spring and summer with a full tank of propane, and I appreciate that because I am sure when the fall and winter seasons arrive, deliveries will be harder to schedule due to increased demand, so this promotion helps ease my mind heading into those seasons later this year. All around, a good experience!
The del of propane is on time.
Competitive pricing and no hassle delivery,
It's all being taken care without me having to do anything. You notify me when you are coming. You let me know how much I needed and you take it out of my account which is great.
Reliable
The tank monitor is handy for the office and us to monitor the tank. The company comes when it is needed without stressing and watching the level of the tank. The representative came filled and left without any issues or concerns.
They came right away and filled up my tank which was completely empty. Apparently they were at my house saturday morning, but I did not hear a thing. They left a notice that they had been there. HOWEVER the notice told me that I could not use the propane until they had inspected everything. When I called the office, the office was closed so I haven't been able to use my fireplace after all. I wish they had called to say when they were coming.
There Service is always professional.
I WOULD HAVE GIVEN THEM A 10 EXCEPT THEY WERE LATE THIS YEAR ON DELIVERY
There were major issues for me this winter in December and February, but I was greatly impressed with the customer service I received from three different sectors, especially from April Tinneny, Customer Advocacy Specialist. Problems are widespread this difficult winter, but how they are handled makes the difference between looking elsewhere for a supplier and sitting tight. Thank you to all those who reached out. I will not forget your kindness and efforts.
Great service
Was on time
I love that the propane levels are monitored. Running out of propane could be a disaster for families. It gives my family peace of mind that you are looking out for our home and our safety.
Reliable, efficient.
Great customer oriented service !
The professionalism of the entire team.
Customer service is amazing. Always super helpful. The guys delivering the propane are always friendly, courteous and professional.
Reliable
Prompt service.
Everyone is so polite, courteous and professional.
Good service
Works well
Service is good after the drivers get the message. It was better when the Hawley office was open.
Thank you
The delivery guy is fantastic. Great customer service.
Easy to order and wonderful, kind service!
During the winter of 2026 (JANURY ) in PA we had an incredible Propane TRUCK DRIVER to deliver Propane.
Convenience with the automatic delivery and being able to check the tank status.
delivery arrived shortly after online request. Tech was professional and quick. Would Highly recommend
The pricing offered to me by Supreme Energy, being in a large community was a large consideration of going with them for my propane supplier