Customer Testimonials
The customer service this past year has been outstanding.
Quick delivery
Have never had any issues, at to work with
Service is great as well as the staff.
Timely deliveries
I really like the way we can request a delivery! Received a Text message when it will be delivered and that it has been delivered!
The service has always been excellent, i have never run out of propane. I don't know how the price compares to other providers.
reliable deliveries
We were disappointed with the service from Superior last year. We ran out of propane twice and had to call several other times for delivery. We're on auto delivery and that should not have happened. We're two elderly and disabled people, so that is not safe as well as being inconvenient.
However, You owned up to the poor service and offered 100 free gallons if we stayed with your company. We had a delivery this week and that has been honored.
I hope that good service becomes your standard, as it always was with Eastern Propane.
Thanks, and best of luck!
Well I can cook with your product. But the service man was very nice funny but extremely professional… so you did a great job to hire him
The tank reader. The ease pre-ordering. The service is on time and customer service is great when you call.
Always great customer service
Reliabiliy
helpful visit to take care of unexpected gas out situation
All the service providers are professional, very nice and follow through in a timely fashion. They will ensure their customers do not run out of propane. They have come to my home for assessments, assistance & concerns. Due to America’s economy, sky rocketing prices & related problems, there’s times I’m paying late !! Eastern Propane has never told me that they do not want to service me anymore !! They accept my small payment,, charge late fees & still keep me on. They will work with me and provide a minimum delivery to keep me warm!!!
My favorite part of Eastern Propane is having contact with ‘Carol’, she works with you to keep you on track. She is an Angel!!!
I am new to LP never having LP or gas prior to this home.
I am very satisified with the clean burning lp and all my appliances are running smoth.
During my delivery this week I had the opportunity to speak with Johnny delivering my LP.
Johnny answered all my questions in detail with his advanced knowledge of LP the tank storage and the sience of LP. I was very impressed withhis knowledge and personality.
You are lucky to have an associate like Johnny working for you please give him my requards.
Ken
Favorable pricing. Automatic deliveries due to monitoring of usage.
Excellent service!!!
The website is very easy to use. Customer service is always very friendly and very helpful whenever you call them. The drivers are also very nice and respectful of your property.
Excellent job !
efficeint
On time great delivery driver
I've been with this company 18yrs and never had a bad experience with the girls in the office or the drivers...
I have never run out of propane!!
great service
Last year they let my tank go empty even though it was monitored. I was contacted this spring and was told as a result of that that my next fill the 1st 100 gallons would be free. I just received that fill and needless to say that I was very appreciative.
Reliable
Prompt service & getting emais, texts when propane was delivered.
Service without issues
Service