Customer Testimonials
The monitor makes it easy to see my tanks percentage. This makes deliveries on time and one doesn't have to worry about running out.
you come to deliver propane without being called
Always good customer service and deliveries are timely. They are one step ahead of me.
Prompt , friendly service.
everything fast service nice to talk to on the phone.
Service is the most important thing!
The customer service is amazing and they are always willing to do whatever it takes to make the customer feel comfortable moving forward with whatever questions are asked.
Good customer service!
Good customer service
Prompt service.
Fair price and nice delivery people
timely and efficient with deliveries ,
Never a delivery problem
Good customer service
The service technician was prompt and courteous. The office was very accommodating when the date needed to be changed.
Prompt service.
Always on time with deliveries
The pricing offered to me by Supreme Energy, being in a large community was a large consideration of going with them for my propane supplier
Your company has great customer service and support
Superior ran a special "Spring Top Off," saving 0.2 cents per gallon and waived the delivery fee. I took advantage of this promotion, and was able to quickly schedule a delivery by calling customer service. The person I spoke with was pleasant and efficient. My delivery was rescheduled once, but I received text messages each time when the delivery date changed. The delivery was made and I received another message confirming the delivery had occurred. My bill was shortly thereafter sent via email as I am enrolled in paperless billing, and I was able to easily pay the bill on their website. I will be heading into the spring and summer with a full tank of propane, and I appreciate that because I am sure when the fall and winter seasons arrive, deliveries will be harder to schedule due to increased demand, so this promotion helps ease my mind heading into those seasons later this year. All around, a good experience!
The del of propane is on time.
Competitive pricing and no hassle delivery,
It's all being taken care without me having to do anything. You notify me when you are coming. You let me know how much I needed and you take it out of my account which is great.
Reliable
The tank monitor is handy for the office and us to monitor the tank. The company comes when it is needed without stressing and watching the level of the tank. The representative came filled and left without any issues or concerns.
They came right away and filled up my tank which was completely empty. Apparently they were at my house saturday morning, but I did not hear a thing. They left a notice that they had been there. HOWEVER the notice told me that I could not use the propane until they had inspected everything. When I called the office, the office was closed so I haven't been able to use my fireplace after all. I wish they had called to say when they were coming.
There Service is always professional.
I WOULD HAVE GIVEN THEM A 10 EXCEPT THEY WERE LATE THIS YEAR ON DELIVERY
There were major issues for me this winter in December and February, but I was greatly impressed with the customer service I received from three different sectors, especially from April Tinneny, Customer Advocacy Specialist. Problems are widespread this difficult winter, but how they are handled makes the difference between looking elsewhere for a supplier and sitting tight. Thank you to all those who reached out. I will not forget your kindness and efforts.
I have automatic tank fill as well as being enrolled in their prebuy program. This relieves stress over worrying about running out of propane or having to constantly check the tanks. A real bonus in the winter time. The delivery men are polite and friendly, as well as the office people answering the phone. The office has always been helpful, with no long waits to get to talk to someone. I have been with this company for many years. Have been very satisfied.