Customer Testimonials
Very prompt service upon calling for a refill.
Fast and easy propane delivery service
You're very responsive and take any concerns or questions seriously.
It's the best!!!!
Fast and efficient service.
Eastern has permitted us to request a fill when needed, as well as being a pre-buy customer. We appreciate this as it enables us to reduce the number of fills as compared to if we simply had Eastern guesstimate when we were due. As it reduces the delivery (fuel) and mysterious compliance and regulatory fees that come along with each delivery.
We very much appreciate the staff at the call center when we are in need of a feel. The ladies have always been polite, efficient and pleasant to speak with. This has been one constant as the company transitioned from Trexler Haines, to Eastern, to Superior, Typically customer service suffers as companies merge and become larger and seemingly less responsive to customers concerns. So far this company seems to have found a way to prevent that from occurring.
And as far as pricing, it does appear that Eastern/Superior makes a sincere effort to offer their customers a fair price for propane.
The payment plans are very read and being with the company a long time never had an issue
Quick turnaround for propane delivery.
Timely delivery by a friendly deliveryman.
Always friendly n helpful
Reliable, clean, courteous, snd safe!
Great customer service .Propane delivered timely
Ease of ordering propane. Timeliness of delivery.
Prompt delivery
Quick and easy transaction.
very polite and timely.
we are happy with the service.
prompt
Online ordering and payment is easy. Delivery was within a week of ordering even though it was a holiday week.
High quality propane and nice service from everyone I deal with in the company.
Web page that allows online ordering.
Wonderfully responsive in scheduling deliveries.
You doing a great job and We are not having any problem.
Always great service. We've been customers for years and everyone from the office staff to the delivery people are so professional and so customer friendly. We would highly recommend Eastern Propane.
Promptness and efficiency
Very courteous and reliable service
You provided a reasonably price product/service, and it was on the honor system. That's something rare these days. So, it is much appreciated!
Great service people...you made it easy to switch to propane heat. Tks
I am always amazed at how quickly my orders are filled! I never have to worry about delays causing us to run out.
Timely, friendly service.