Customer Testimonials
Quality products
Good service
Super friendly welcoming team. Greetings as soon as you walk in making you feel happy.
Informative of the service they completed giving great detail and suggestion for the bike. Thanks gang I appreciate it
JOJO (Kainans) grand Aunty
Exceptionally great customer service, which is very refreshingly nice consider my experience with other shops in Newcastle. The Rail 9.9 that we bought are awesome bikes too.
If you are after a Trek Bike or any quality parts or accessories to go with it, it is there. Great friendly service and a team of staff that are passionate about cycling, regardless of what discipline you ride.
Very helpful and knowledgeable staff. Les was great and was happy to go find the answers to my question if he didn't know them. Will happily return to shop there again
The guy who served us was friendly and helpful, went and found our some gear ratios, and basically looked after us well.
The girl on the desk was knowledgeable and friendly
Very helpful st. Bike service well done.
Helpful friendly staff and exceptional service. Great products
All staff were absolutely great
Feels like a new bike - with the bike repair and service
Good products and outstanding service.
Amazing customer service
Good product and service
Swift and friendly
Good range of products and friendly / informative service.
I love your bikes, staff are friendly and knowledgeable and make sure the fit is right
Emily made it an effortless and enjoyable experience to purchase both mine and my daughters new mountain bikes. It’s easy to deal with someone so enthusiastic about their workplace, product and pastime.
Very happy to recommend
The staff at Bennett's Green Trek were friendly, helpful and gave my bike an excellent service.
They are knowlegable, know there products and even offer advice on trails around Newcastle.
Glad to have this store near by!
They have a great range of stock and the staff are very knowledgeable, ensuring you get the right equipment that suits your needs.
Friendly and efficient staff 😃
First up young Charlie gave me great service, when I returned Ken sorted us with 2 new e bikes, great service and very helpful, took us on a test ride etc
Helpful knowledgeable friendly staff who enjoy what they do.
Great service, professional friendly staff & no pressure sales. All round great experience buying e-bikes.
Came in to have a look around. Staff was very friendly and welcoming.Knowledgeable. Will go back when ready to purchase a bike.
The guy who assisted me with my purchase, made the process easy and simple,
I
Friendly, professional service. Everyone I have dealt with at trek Bennetts Green knows what they are talking about and helps me get what I need or helps solve my issue rather than just try to sell me expensive stuff that isn't suitable for me. Really good shop and people to deal with.
Great service and follow up on and assistance with issues
Excellent customer service, very knowledgeable and super friendly. No pressure from sales staff to buy on the spot but plenty of attention
Great product and service.

Visually pleasing and great value for money. Really like my new Checkpoint.