Member Testimonials
Friendly
Great staff
There are many programs and activities offered at the Y, downtown London. The staff are friendly, knowledgeable, and the place is well managed. It is a pleasure to workout there every day we are in town.
Steam Room...the # 1 reason i go!
Let's get that hut-tub open too!
I love aquafit, please add a deep water aquafit soon!
Community building with activities based on individual interest and abilities.
lane swimming
gym
Fitness centre
I use the pool and exercise machines. The weight machines and swimming have improved my mobility, as I get sciatica and have arthritis. The elliptical and stationary bike give me good workout alternatives in difficult weather
I love the YMCA.
The facilities are always well maintained but its the people that make the Y what it is. Incredibly friendly and always willing to go out of their way to help. Wouldn't go anywhere else.!
Good instructors and safe guards are helpful to teach students. My kids have a good improvement from them. Thank you
Have only been once as you just opened the aquafit. It was good. Will go more when more aquafit classes open up.
I really appreciate the more flexible membership programs you have introduced for people who do not want to sign up for the long term.
Staff are great! Welcoming and informative.
The Aqua Fit instructors are great. I like the time frame and the women's changerooms are spacious.
great pools, very nice instructors, good long hours
It was our first time today for swimming lessons and the staff was so nice to us. They allow my son to swim and play in his own way of learning to swim.
The swimming lessons are well run and the instructors make the lessons fun for the kids.
I like everything about the Y, the atmosphere, staff and instructors are AMAZING!
General feedback for improvement, not related to programs/activities:
-Main locker room is dirty. Lockers themselves are very dirty. It's pretty gross to walk around barefoot after swimming
-Would be great if front desk still issued basketballs. I've been bringing my own ball but it doesn't fit in the locker so there's nowhere to store it while it's not in use (i.e. when I'm working out)
-Many kettlebells have their weight markings worn off. This is obviously important and I think the weight values should be drawn on
-It would be great to have more assistance bands for pullups/dips
YMCA is clean and convenient and programs are always so amazing :)
Staff very friendly and helpful.
At this time, I only use the Pool.
Appreciate the Y Thrive program
Aquafit
I am so pleased with your amended lane swimming protocol, which allows us to choose the time to come and swim,This is he only activity that I attend as I have mobility difficulties. Previously last year, it was almost impossible for me to obtain an early morning registration time as they had been filled by 7:05 a.m each day registration opened. I feel very safe with your current protocols.
The life guards are very friendly, and always been so.
Please keep,swimming open,!
Thank you.
Pleasant staff. Very well maintained. Great place to hang out and stay fit.
The squash courts are the reason I use this branch rather than other branches.
Swimming
The pool staff are professional and friendly. We attended a swim stroke improvement session and came away with some valuable tools to attempt to improve our swimming technique. Excellent swimming staff!