based on 1551 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Online scheduling system is awful. Every time I schedule a cut with stylist, get a time to be there, and next thing you know it says arrive now (vs 24 minutes I was told 3 minutes prior). Get there 2 minutes after the text saying arrive now and stylist has already taken first available. Not a way to treat customers who take the time to schedule with someone specific, told a time, and then the time changes only to arrive 2 minutes after the "new" arrive time and they have already seated another customer. It happens 8 out of 10 times and not just 1 location. Please update the online schedule system and improve the functionality of it.
Wendy is fantastic and I’ve been coming to her for years. The store is always in great shape and the rest of the team is personable as well.
Consistent, great service! Always feel like Brittney cares that I look and feel my best.
Drea and Yessi are great! I love Drea patience with my son and I love the end results.
I tell the stylist what I want and they have always delivered.
Quick great services. Awesome atmosphere
Chely is the best!
Chloe was and is amazing 🤩 This is my second time seeing her and I just feel so welcomed and taken care of. The best part is I LIVE my haircut!
Both Van and Esther are LIT.....they really listen to the customer and see if you like their work
They are very convenient with taking care of my son who is autistic
Have been going to Steve for years and he cuts my hair the way I want, unlike shops I went to before.
Good process great haircut no fuss
Chloe cut my son's hair and did a fantastic job. We will definitely be back and request her services when doing so.
Customer service
My hair stylist is amazing she always does a great job with my son’s hair
Excellent service at a good price. I appreciate your Senior discount
Stylist is amazing, she always does a great job with my haircut.
Chemeka was well versed, understanding, and precise in my beard trim today. The friendly, humorous and joyful personality highlighted the experience as well. Thank you.
Great Hairdresser
Do not use.
Seemed very skilled at cutting men's hair
Mellisa is great consistent stylist!
Christina does a wonderful job on my hair and is helpful in telling me about products that could help.
Andrea is a rock star!!!!
Rachel did an excellent job. She is Customer Focused and provided excellent Customer Service. I appreciate it. Thanks, First name removed
Great customer service and haircut! Thank you!
Easy to sign in and identify who is working
The stylists was very helpful in getting my cut just right. I hope that she is still around the next time I go.
Stylist very inexperienced. 2nd stylist had to step in and complete the job. Probably worst haircut experience.
I love that you have partnered with the VFW, and honestly, that's why I chose to make the short journey to Baytown to get my haircut this week. That & the hot older woman giving me a wash & massage! LOL