Customer Testimonials
Personalized service. Reasonable prices.
I like the knowledgeable staff, particularly knowing that they will recommend shoes that will give you the best chance of preventing running injuries.
Your products are for all sizes of women (I bought a sports bra among other things). The sales clerks were very informative and helpful.
good customer service
Good fit, knowledgeable and helpful service, focused on keeping feet healthy.
The store associate who assisted me was very knowledgeable in products & running which helped in the buying process.
I think you do a good job fitting and recommending the correct shoe.
Knowledge base and return policy
The associates take the time to see what my needs are & what shoes would work best. They make sure you are satisfied with your purchase.
Getting my feet sized to particular shoes
Very professional and helpful in shoe selection.
The sales lady was very knowledgeable and helpful. I hadn’t had the foot analysis done before. I really liked that the results were emailed to me.
You have knowledgeable sales people and quality products.
Hospitality was excellent. People were very friendly. Overall a very nice experience.
I exchanged shoes the employee was great
Personal was very helpful and kind. Clean friendly atmosphere great location. I would definitely recommend to friends and family.
The sales associate was the nicest! And super knowledgeable!
Staff is always very friendly and helpful!
The sales associate was extremely friendly and knowledgeable. She was very thorough and found the right shoe for my needs.
It was easy. I walked in said, 'I want the same thing I got last year.' Sales pulled up what I got then, went back pulled what I wanted. We tried them on, and I was out in less than 15mins.
The sales clerk will find the perfect fit for your feet by measuring your foot and watching you walk or run on the treadmill.
Quality and excellent customer service at the Yale location.
Friendly staff, knowledgeable about products and transactions are easy.
Employees were very knowledgeable and helpful. I can tell a huge difference in my back and feet and it’s only been 1 day
Friendly sales people, Greg helped my wife find the perfect shoes!
Normally I shop not only for the best price but also for customer service. Being a single parent makes price extremely important. I took my daughter to find the size she needed in a pair of shoes. We'd looked at several larger sporting goods' stores. I was very impressed with Fleet Feet's personal service, foot measuring and assessment. The stepping motion being video'd on the treadmill and then shown to my daughter and I both was more than I'd hoped for. We ended up getting an entirely different pair of shoes. The price was the same as the larger stores. But the personal attention and expertise were on point. We'll definitely be customers again....
The BA store employees were fantastic! I’ve only had my shoes one day but so far I love them. Thanks so much for all your help!
Knowledgeable stuff
The woman who fitted me for my shoes was wonderful! Knowledgeable, patient, and helpful.
Coaches are extremely encouraging.