Client Testimonials
The Staff, they are all amazing! The location is perfect for us.
Thank you so much for your feedback, Geraldine! It is always a pleasure to care for you and Moose each time you come in! We are thrilled to have you part of our pack and look forward to your next visit!
Friendly staff. Easy check in/out. Dogs have fun in mostly supervised environment.
Didn't like that they crate dogs later in the day. We weren't informed of this, it is not posted anywhere on the website, and we asked about it only after crating of our dog happened without our knowledge at another Dogtopia. For the most part this isn't an issue as it is rare that we have to leave him at the facilities later in the day.
Our dog has severe human separation anxiety and the reason we use Dogtopia is because we thought he was supervised by a human at all times. Not sure about the Kitchener location but at the other location the crating happens in a room without cameras so that neither the owners or the staff know if the dog is under stress. We thought that later in the day, the dogs would just be amalgamated into fewer rooms.
The staff are great! They know my dog and he loved it there.
We love being able to check the live video of our girls throughout the day.
We know our furbabies are in good hands at daycare!
The staff are friendly, professional, great with the dogs and make sure everything is clean and safe. I never worry about my dogs staying there for the day.
The team is really fantastic, all of them every time care our dogs
Thank you so much for your feedback, Mario! We do our best to provide the absolute best care for you and your pup! It's a treat whenever you and Giulia visit us! We look forward to your next visit!
Attentive to our pets, caring and enjoy working with them?
The staff and coaches are incredibly friendly and passionate about what they do. They pay attention to details about every dog. If an issue comes up , they handle it quickly which gives me such peace of mind. In addition the manager is a gem ☺️
Very convenient, clean and the staff is AMAZING! My dog loves it so much there!
The staff are phenomenal 🌟🌟🌟
Easy drop off and pick up. I like the cameras. Very friendy staff. I don't worry when I drop my dog off for boarding.
I wish you were open on Sundays.
Everyone has been great from the first visit. Expectations have been exceeded at each turn.
Thank you so much for your feedback, Russel! We are beyond thrilled to have Auggie as a new member of our pack! We will continue to work hard and ensure you and Auggie leave satisfied and happy with each and every visit! We're so glad to have you part of our new family!
The staff is great! The hours are great! I love that I can drop him off at 6:30am
the staff are so supportive, willing to answer all my questions (silly or not), very attentive to my dog, Bailey
friendly staff; my dog always has a great time when she goes and is excited to arrive, and leaves exhausted (in a good way!)
Very positive and happy staff
Hi Roberta,
Thank you for leaving us a review! It was so nice to see Prairie again for daycare and a groom! She is such a sweetheart. We would love to see her again soon and make your experience a 10/10!
Friendly,Patient with animals . My dog loves it .Me too😀
He looks forward going there.And he gets exercise running around playing with other dogs.
Everyone was welcoming and patient during our first visit. My pup is a rescue dog, and is very shy and timid. It took us 4 tries just to get in the door! He managed to play in the Park though, and I'm looking forward to bringing him in weekly!
The staff are genuine about my dog
Friendly staff
Copper is happy to be dropped off so that says alot
Staff are very friendly and helpful, and the rooms are perfect for every dog of different sizes.
Friendly staff and great location!
Hi Daniel,
Thank you for leaving us a review! Kamba has been a staple at Dogtopia for years! He is such a goofy guy and always brings all the fun into the pack! We can't wait to see him soon.
You can tell that all the staff truly love the animals. This is important because I feel safe leaving my dogs there. The air conditioning is great in the summer months. The extra activities and special days are fun for the dogs.
Friendly, efficient and fantastic staff! Wouldn’t leave our pup anywhere else. Grooming is excellent.
Thank you so much for your feedback, Kendra! It is always an absolute pleasure to care for you and Shiloh when you come in! We are beyond thrilled to have her part of our pack and love each and every single day that she comes in!
Constant movement monitoring, safe environment, socialization, nap time and eating
The flexibility, the knowledge and kindness of staff and their willingness to meet us (and our pup) where he is. He’s a very anxious rescue who is afraid of people and the staff have worked with us every step of the way!
Everything
I like how friendly the staff is and the monthly events they host for the pets
We appreciate the friendly staff that genuinely love the animals. They always seem to be very kind and intentional with each one of them. Coca Cola loves going and that tells us that it's a positive experience for her as well.
I really enjoy Dogtopia's setup/ structure. I think it's great that there are 3 different dog groups so that a dog can find it's best fit. The meet and greet system is organized very well to introduce a new dog. The staff is really patient with the animals and very friendly.