I have been extremely pleased with the Care Assistants who care for my husband. They are thoughtful, knowledgeable, caring and easy to work with.
In addition, Allison Suh and Earlyn Oliveiro have been instrumental in keeping me abreast of schedule changes and well informed.
The staff truly cares about the clients and of course it's CNA's. They do not tolerate disrespect from either party which is how it should be. They take action immediately on any issues you may have positive or negative and will keep you updated on the status of your issue.
Bottom line, I am extremely happy with Comfort Care. The uncertainty I felt on the first day a CNA arrived, my anxiety was off the chart, because I was under the influence of narcotics and my home is my safe place. Now, I'm quite comfortable mainly because the agency takes all the worry out. Basically, making it painless and comfortable.
I'm Grateful they were eventually able to provide the same person on a regular schedule. If you have a surprise appointment, they go above and beyond to find assistance.
As clients, we can help them maintain a great agency by remembering " Respect goes both ways.
I would rate them on a scale of 1 -10 a 20.
Thank you
The most compassionate and helpful people were helping us with my father— Lindsay, Jackie, Nicole and most all Harlee, our main nurse. I can’t say enough good things about Harlee and your organization. Lindsay really helped us get Dad established as a patient, and Jackie and Nicole got his meds all set up. In the final days of Dad’s life, our goals were to keep him comfortable, peaceful and as pain free as possible. Those goals were attained due to your staff’s attention to detail and professionalism. But most of all their kindness shown through. You should be proud of your staff!! I’ll never forget what they did for Dad.