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179 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They provide a very smooth process with clear direction.
Brad was great to work with. He explained everything so we were all on the same page all the time. He communicated with my buyer and myself very well!
My load officer was very friendly and helpful. Answered all of my questions. Walked me through the process every step of the way.
Agent
The service was great and very quick. Brad was always available. He helped us to close on our house super fast and was also able to get us a great mortgage rate.
Our lender Brad was extremely responsive, flexible, and knowledgeable and walked us through a lot of complicated concepts as first-time home-buyers. We really appreciated his transparency around the various fees and costs and his willingness to adjust the terms of our loan as required. We would recommend their services to new buyers in the area.
Brad was great! Really helped us with all of our questions through out the process, provided information and support and made the experience a positive one.
My clients Alison and Jake needed someone who understood their situation (Jake is a veteran). After the first conversation with Brad they thanked me for introducing them to someone who was so knowledgeable and who could help them get a mortgage for their dream home. Thank you Brad.
Brad has been one of my go-to lenders since starting real estate. His exceptional customer service skills, knowledge, and kindness have allowed me to feel comfortable and confident in consistently connecting him with clients. Clients truly appreciate the time and dedication he provides them. I look forward to continuing this agent-lender partnership for many deals to come. Thanks for everything, Brad!
Brad was incredible. He was quick to communicate and gave good advice.
Brad Silvius is a rockstar! Dependable, Knowledgeable, great communication and off the charts customer service.
Brad was personable, professional, very knowledgeable and super efficient! I appreciated the fact he was readily available to answer any questions. I would definitely recommend him to my family and friends!
Always available to explain the situation, give details and answer questions. Always updating on status and quick actions!
Brad was quick, knowledgeable and fantastic to work with!
First, Brad! He was/is awesome. Knowledgeable, friendly and accessible.
Great service from Brad, very helpful and responsive
Brad is a true professional. He always takes the beat care of my people and is very responsive when I/my clients need a preapproval. Every deal I do with Brad is a pleasure and I was very happy to send my clients his way.
Great customer service. Very quick turnaround which is much appreciated
Brad was easy to get along with. His professionalism and understanding were appreciated.
Great service
I really appreciated Brad for taking the time to walk me through all of the costs that I was wholly unaware of and helping me overcome my own financial literacy. I truly did feel like he was giving me information and letting me make an intelligent decision, and wasn't ever pressuring me to do this or that. He was great.
Brad was fantastic to work with. He was incredibly responsive and extremely helpful through the entire process. I wouldn't hesitate to recommend him.
Brad was excellent counsel at every step of my homebuying Odyssey. From initial talks before I was even ready to buy, to getting pre-approved, and to making offers on several houses that were not to be, Brad was lightening fast with letters of pre approval. His estimate on closing costs was absolutely spot-on and there were no surprises. He was responsive, informed, funny, and collaborative. Truly great experience.
Transparency of the process. Very responsive.
Brad was amazing throughout the full process. Very responsive! Educated me along the way! Would highly recommend Brad!
Excellent customer service, very knowledgeable and comparable products.
Brad Silvius has successfully helped my buyers purchase homes all over southeast Michigan, and they all were very appreciative that I had referred them to Brad. He is very responsive to their questions and helps them understand the process, and he's especially patient with first-time buyers. Great service and great loans!
Everything was great, no real comments.
Brad was always extremely prompt and answered/explained any questions or concerns we had along the way. The process was very transparent and seamless. He was with us every step along the way.
Always the best. Thorough and timely communication and best of all an on-time, problem-free closing.
Thank you.
Brad was extremely helpful throughout the process. Starting from explaining the process of pre-approval and all the way till closing. He answered every question in an easily understandable manner. He was very supportive in each step along the way. I will recommend him to my friends when they are looking at purchasing their homes.