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based on 178 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Brad was amazing. He made the process very stress free and was able to explain everything in a way that I was able to understand.
Brad is the best! He made the loan process so easy and was great at answering all of our questions and made us feel comfortable.
Brad is very reponsive and detail oriented. The clients were very happy with his service and outcome.
Brad's responsiveness and thorough explanations were beyond helpful when it came to pre-approval and mortgage during a very busy time for the housing market. If we had a question, he was on the phone with us 5 minutes later breaking down numbers and walking us through contracts. Brad is so personable and so professional at the same time. We were so lucky to work with him!!
Brad made my refinance seemless i really appreciate him and your services. I will highly recommend John Adams Morgage to my colleagues ,friends,family.
Great services, very thorough
Brad was very helpful with everything. Very informative.
Brad was extremely responsive, effective, and proactive. He was a great help along the way to purchasing our first home.
Brad was great to work with, especially as a first time home buyer! He was great at providing education throughout the process and I'm happy with the rate/overall service I got during closing. Thank you!
Brad stuck with me no matter how bad my situation seemed. When I didn’t understand something he was right there to break it all down for me.
Brad was awesome! Very helpful, willing to explain things in detail, easy to understand. He was available when we needed him, even on Sunday evenings, and set us up to be 100% prepared for closing.
Brad was ALWAYS readily available, extremely helpful in explaining things and very very accommodating through this fast process! We cannot say enough good things about how smooth this felt.
Brad was amazing. He was a friend, a counselor and a lender to these buyers for two years. We cannot thank him enough.
Brad was so helpful, both to my husband and I, and my brother when he worked with him.
I liked several things about the mortgage services. With current technology in place almost all the interactions could be done securely and online - very convenient. It was great to have such professional help during the entire process - made me feel well taken care of.
Brad was fantastic!!! I would never use another lender in my life!
He responded to every question/need that we had in a timely manner.
Brad represents everything positive about this industry.
Brad was very helpful to my client got them to the closing table
We work with Brad Silvius often and he is always on top of the details. He is great about meeting deadlines and keeping all parties updated on the status of the loan. We will continue to work with Brad and refer him to our clients.
we love working with Brad
And referring clients to him
Great clear communication
Anticipates questions
Quick Response time
Competitive rates with great service
Brad was super helpful in our tight timeline. We were able to close thanks to his hard work.
Clear communication, prompt service, excellent performance! Brad Silvius always does an amazing job.
Responsive, professional, and helpful associates through the whole loan process.
Brad Silvius was an incredible resource and ally throughout this process. He was patient and thoughtful in his approach. And, as a first-time home buyer, I felt Brad was always available to answer questions and address any concerns. Not to mention he is ALWAYS available. I called him evenings and weekends and he always picked up. I look forward to being a lifelong JA client, in no small part because I would not want to work with any other banker besides Brad.
Was a first home buyer so I wasn't very knowledgeable of the process. Very helpful and patient. Guided me through the whole process. Was reachable at any moment! Would recommend to friends and family!!
Bradley was incredibly fast to answer all our questions. He was also patient working with us as first time home buyers to make sure we felt comfortable with the mortgage process, start to finish. Excellent customer service!
Brad was very fast with responses and the process went smoothly. Very little effort on our end to refinance!
It was a very smooth transactions, thank you Brad!
Knowledgeable
Available
Proactive