based on 3641 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quality service very good techs
Friendly customer service, rapid response and good service
When coming to do the treatments use the contact numbers for the onsite managers so that we can inform the employees of the appointment.
The serviceman was very informative and did a god job.
prompt arrival and professional execution of service
professional. courteous. If problems arise can have them come back at no charge.
The technicians are very courteous and professional and knowledgeable.
Fast, especially if there is a problem
Have used the company for over 10 years. Reliable and I like having same technician most of the time.
Friendly professional techs. Easy to schedule additional treatments if needed.
I still have huge water bugs. Your technicians have been back three or four times and I have still found live bugs. Usually after our quarterly treatment, we only find dead or ill bugs. The ones I see now are still fleet of foot and hard to kill. Have you changed/diluted your chemicals?
You are the second company I contracted to get rid of bed bugs. I had to pay more but I didn't have to do as much prep work and, so far, the treatment seems to be working.
friendly techs and always on time!
On time, professional, knowledgeable technician
Thorough. Great technician.
I never had a problem getting an appt on a Saturday
all good, service guys are always nice & professional; Johnny is great too.
very responsive and great communication.
I appreciate the work that Daniel does. He is very thorough and efficient. Your office responds to every question I have with promptness & professionalism. We have done business with your company for a very long time & it is important to me to reward your service with my loyalty.
The guy is always courteous,timely,and does a good job. He always makes sure that I know he has been on site and asks questions about if there is a problem that I need for him to look at. Our property is pretty much bug free, and if it isn't the Bug Master takes care of it.
On time and will be there when you can.Hard working techs
You are so thorough and responsive to our needs!
The person doing the job,very professional.
Friendly. You know what you are doing and it is always done right. Staff is always kind and knowledgable.
Prompt, friendliness, talked me through everything, asked me questions of what I wanted.
good service, on time, affordable, very satisfied with service
they were on time, knowledgeable, professional and courteous.
Quick and easy to make apt and friendly technician.
Friendly service, and able to reschedule easily ! Trust the exterminator who has done our home for years, and enjoy that!
Gentlemen was very nice and thorough. Took care of places we didn't expect.