Customer Testimonials
Friendly service & knowledgeable staff. Offered great deals on quality products. Highly recommend!
Great service!
Great customer service, very personable, and finished the work in a short amount of time.
I like the variety of bike options to meet specific riding needs. The high level of customer service is always appreciated.
Great service as always helping us find a great starter bike for my cousin while staying within our noted budget!
We can't say enough good things about our experience at Rockford Bike Shop! From start to finish, George, Katie, and the entire team made our bike-buying journey an absolute pleasure. Their dedication to helping us find the perfect bike, tailored to our riding preferences and budget, was truly remarkable.
Not only are they incredibly knowledgeable about all things biking, but their friendly and personable approach made us feel right at home from the moment we walked through the door. It's clear that they genuinely care about their customers and are passionate about what they do. We felt like part of the family from day one!
If you're in the market for a new bike or any cycling gear, look no further than Rockford Bike Shop. Trust us, you won't be disappointed! Huge thanks to George, Katie, and the team for their outstanding service and expertise.
The people are amazing and professional. The staff is prompt on getting you back on the road.
Everything. Nice job
So friendly, helpful, and knowledgeable. Ll with prompt service!
Very nice bike shop. Super helpful and friendly!
They are always very friendly and never try to push extra services. I highly recommend them regardless of what brand you may ride!
Friendly, helpful and timely service
Reasonable price, work was done in a timely fashion
Craig was very helpful! He helped me pick out my new Trek Roscoe 7 and gave me a brief but very helpful rundown of basic bike maintenance.
Very Helpful and knowledgeable staff when picking out a bike for type of riding I do and want to do
Great people and great service
Amazing customer service. Love the dynamics of all and family atmosphere. Everyone so knowledgeable! We love this place and top place to support local!
Good community
RBS has all the nutritional things that I like and they give me outstanding, personable service/maintenance on my bikes to keep the running well!
Thank you very much! You did a very nice job & I’m very satisfied.
What’s not to like?! We went to several bike shops until Rockford bike shop was recommended to us. From the minute we stepped in the shop we were treated like old time friends. When I need something new or just repaired, I know where I’ll go! Rockford Bike Shop!
Prompt friendly and helpful!
Lots of knowledge
Great, friendly and efficient customer service and quality bikes and accessories.
Customer service is excellent
Flexible service schedule and thorough quality work. Nice selection of bikes and accessories.
I found the staff very knowledgeable. They had the parts I needed. They were able to give me an estimate BEFORE I brought the bike in. They were able to provide the services QUICKER than estimated. The bike was clean and the tune up was great! The bike rides better than ever! Above all, the staff was very friendly and instilled trust along with their experience. I would definitely recommend them and will continue to call upon them for all our biking service needs! Five stars!
Great selection, very helpful staff, very knowledgeable
You are very informative and friendly!
Good friendly service