Customer Testimonials

Been using your services for 10 years, very pleased with the bug control itself. I rarely ever have to call back for a second visit...may be a handful of times in those 10 years. The service managers are always personable and reliable, a pleasure to work with.

You can certainly use this anonymously...not a fan of my name posted. Thank you!

Chad is very responsive and always ask me to call the office is he need to return prior to the next service date, if issues occur.

Very dependable. Provides education regarding bugs, especially spiders, around my house. Comes in between service calls, if necessary. Always notifies me before they arrive.

The people

Chad Stewart has been great at servicing our property.

Always responsive when we have a problem, bugs magically disappear after treatment

Great service. Chad is always friemdly and prompy

Answered all my questions, seemed very knowledgeable.

Always prompt, professional and honest. Jeremy treats our home and is always friendly and informative.

Because of excellent customer service!

Arrow Exterminators has made life much more livable since the initial visit to my home. I had a problem with cockroaches and needed help clearing them out. This is day 12 and I’m only seeing dead cockroaches. This is awesome! Trust me and get an appointment with Arrow Exterminators! They will get the job done with quick results! Their staff is friendly and listens to your concerns.
PDavis
Lake Deerfield

The team has always been great making sure there have been no issues and focusing on completing the job they came out to do.

Chad Stewart

I like being able to schedule through email. I also like that it is usually the same person servicing our home every time. That consistency is important.

Eric is always very good. He is polite and does a good job.

since we have had your services for about ten years the people that I have had to deal with are top notch and anytime I had issues or concerns they were taken care of. Scott has been professional, friendly and concerned about my needs. Thanks

Everything. Louis was cordial, competent, knowledgeable and efficient. He does a great job and represents the company well.

Jeremy Miley always does a good job for us. Don't like that the price for quarterly service keeps going up. We've used your service since our home was for annual termite and pest control.

Staff very friendly and competent

Excellent dependable service. Professional and personable technicians. Responsive when we have urgent issues. Did a great job “excluding” critters quickly and painlessly.

Prompt and friendly service.

Dependable.
My technician, Erick Roth, is always prompt, courteous and efficient. Any specific problems are addressed immediately.

Courtesy, professionalism, timeliness, workmanship, price and value

Scott is great associate. He is punctual, friendly, efficient and professional.

Everything!!!!! Employees through out your business - timely manner - great service - shows how much you care. Great ownership and management - a well managed business! Rate this business a "10"! We have four different services with Arrow. ( May I add - Example: that's why I return to one particular fast food chain. They make you feel glad you are there ,great employees , great food and great service. I 'm sure you can guess who.) Well, set up and well trained operation!
Arrow we are thankful for your business.

The staffs are very friendly & helpful and professional. Of course, they helped us killed all the black flies and ants.

Sean who does our mosquito treatment and Jeremy who does our quarterly arrow appointments are both very good at what they do. They are both professional, personable and do an excellent job.

The customer service is excellent. Scott has been our main pest control technician for a while and he is very professional and conscientious about getting rid of our bugs. We appreciate it! We also have the mosquito service which really helps in the backyard and we have the termite inspections. Shawn did a very thorough inspection and was helpful regarding higher moisture in one area of our crawl space.

In summary, the technicians and the services are great!

Great service, great people!

Jeremy is great, reliable, professional, personable, and always listens to any of my concerns.