Member Testimonials

Right now with Covid??

The *only* activity I do at Whitaker is swim laps on Sundays because it is impossible to swim at Beaumont on Sundays because it is so crowded. The other two facilities, which are *much* closer to me remain closed on Sundays. It is closer for me to drive to Frankfort than it is for me to drive to Whitaker, but it is a very nice facility.

I enjoy swimming at your facility The pool is always clean and the lifeguards are helpful

Up to date facilities, always clean. The nicest staff, always make you feel welcome.

Programs for seniors.

Very clean!

Clean facility. Friendly and helpful staff

Clean and spacious facility with a wide range of equipment for any fitness goal. Wonderful environment for family activities. Respectful and personable staff. I have been in many gyms and recreational facilities throughout the country and have found no better all round facility.

I love the variety of classes and programs that the Y offers. From group fitness, to preschool basketball, to swim lessons, to parents night out. The Y provides a place of learning and community for all ages.

They offer all sorts of classes. Great atmosphere and nobody judges!

The workout equipment

I love the classes, especially Zumba. I love the staff and trainers-they make working out fun!!

What I think needs improvement-How some members are allowed to talk to staff members without repercussion. I have hear members yell, demean, and be just rude to staff, and then the next time I come in, that member is there. One time, a very large man yelled at a staff member, 2 inches from her face, because she politely asked him to put a mask on. To the point that the police should have been called and him escorted out. Next thing I see, is that member is there, and ALLOWED not to wear a mask. I am a health care provider, there is no disease process--other than advance COPD--which someone with that would not be working out--to not wear a mask. Now he is allowed to break down staff and put my health and everyone else's in danger. There should be zero tolerance for that kind of behavior.

I like the professional friendly instructors

Pool lap lanes are open all day.

Everything

The facility is great. Staff is friendly.

Great instructors with positive attitudes and sense of humor.

They make exercise fun and playful.

Great gym. Why were you closed for China virus?
Isn’t everyone wearing a mask already? I thought that was a whole point.

I love the classes and the trainers teaching the classes make all the difference. Allison is literally the best ever. She’s so energetic and full of motivation. Amber is so fun and energy and always smiling. Her classes are fun.

Gym

Many varieties of exercise classes for all ages. Lots of choices. It is sanitized to the fullest. Everywhere you walk there are sanitizer bottles to wipe your hands and everyone is wearing masks 😷 Staff are attentive and helpful to your needs. There is distancing and up to 8 in a class at a time.

Great

We need the hot tub back fast. There isnt any logical reason based on science to not have it open. The sauna and steam room would be very nice as well.

Cleanliness ,Staff ,Location,Walking track.

Good equipment. Programs for everyone.

Swim lessons for the children.

Staff always friendly and helpful. Facilities are clean and well maintained.

Swimming

Good instructors, convenient times

I like how convenient the YMCA is to my office