Appreciate the kindness shown by Shane when I had problems with my car. He got my vehicle right in for evaluation and kept me informed as the problem was located and the repairs were made.
Such an easy process!
1. I dropped off the car.
2. They drove me home in the shuttle.
3. They sent me a text with a link to the services they recommended for my vehicle.
4. After clicking the link, I approved/rejected what they should do using a form.
5. They worked only on the items that I approved and sent me a text when my car was ready.
6. I picked up the car.
They listened to my concerns. Actually listened! Not only did I receive communication via text, they called me personally too. We discussed my options for getting my vehicle back on the road. They offer great warranties which you don't get at other places.
I will be taking my vehicles to them going forward.
They shopped around for a more affordable part and ended up being an upgrade for less cost. I like the inspection pictures with details too. Overall great experience!