Customer Testimonials

Friendly staff. Quality Service.

Small business that remembers customers, even after years between visits. Love this place!

Great service and products

We can't imagine any other business where we could get the personalized service and thoughtful suggestions that we have received at Murdock's. Thank you!

Very personal and friendly and knowledgeable
Prices are fair and Greg will go the extra mile to find items for you.

Excellent service. I drove from Manlius to Oswego to pick it up. The bike was ready do go with prompt and friendly curbside pickup. I will shop there for more bikes.

Amazing job on my bike overhaul, thanks again.

Local and very helpful and patient and kind staff.

The service is excellent and the shop owners are very helpful and pleasant, making Murdock's my top choice for bicycle maintenance and related purchases.

:) Love you guy's

Very helpful for a person easing back into cycling in adult life. Very knowledgeable and pleasant staff.

Local, subject matter experts....

Super responsive over the phone and email, even better in person. Great service, thanks Greg

Patient and thorough in answering questions. Good variety of items overall

The owner really knows his stuff. Any question you ask, he has an intelligent and helpful answer for. He genuinely wants you to find what is best for you, and is helpful in aiding you in that process. High quality products.

Excellent service and very accommodating. I had my bike shipped and I don’t have to worry about anything, it was all taken care of.... Thank you so much

I'm very happy because of Murdock's. Greg's customer service means as much to me as my new bike. And it's a *really* nice bike.

Greg is awesome and makes me feel like family. He knows me and what My sweet trixie girl needs. We are so lucky to have such a great asset in our community. We just need more friendly motorists to bikers.

They carry a wide range of products and are always pleasant and helpful with any cycling needs.

Great personal service, takes the time to understand client's needs

location and speediness of repairs.

Greg was a pleasure to do business with!

The delivery lady, Lori, was very helpful, friendly and knowledgeable about our bike. Her helper, Greg, also did a fine job with customer service and support. Very dependable and customer oriented operation. I will recommend to my family but am not hopeful for any sales to the Mills/DeAngelis side of the family as they appear to be somewhat sedentary......and geared more towards video activities.... Haha. Thanks Greg! Great to see you. And thanks for all of your help. First name removed

Greg Mills

Y'all so friendly and even went out of your way to take your mask off and smile at me before you unlocked the door so I knew you were happy to see me. All of your work is quality, but the service is outstanding.

The staff is so friendly and knowledgeable, and the bicycles top hotch. There is an excellent selection of accessories, AND they carry Darn Tough socks!
I am excited about my new bicycle and the care Murdock's staff took to make sure the experience was great.

Great customer care from greg. He called me as soon as the trek 820s were in and when i went down there to get it, he let me ride it around the block before i was absolutely sure. When my mom went to pick it up the next day he told her after 30 rides for me to bring it back in for a free tune up. As far as im concerned i will always buy my bikes from murdocks and recommend everyone i know do the same!! Thanks greg!

Honest, fair, friendly, personable, genuine, nice, great service and products, work is done in a timely and professional manner, knowledgeable are some of the words I would use to describe Murdock’s bicycle shop. Would highly recommend them.

Greg was great to work with as my wife and I both bought bikes from Murdock's. Both bikes were competitively priced.

Owner spent a great deal of time with us,explaining the bike,and answering questions . There was no “sales pressure “.