Customer Testimonials
Easy and friendly to do buisiness with. Helpful to set up annual boiler tuneup.
EVERYTHING
Service and deliveries have always been timely and good.
we have a good contract and the website is easy to work with.
Even though you aren’t local you come within days of calling. Not sure how your propane prices compare to others
Always deliver promptly Answer any questions in a friendly and helpful manner. Efficient service for equipment.
I have been a customer with Downeast Energy for many years and find the employees in the Waterville Office very pleasant and I especially miss Elaine Motley. The man who does my delivery is vey pleasant and courteous. He leaves my receipt in the door which I really do appreciate and I would definitely recommend Downeast Energy to anyone who asks for a recommendation.
Thank you for taking such good care of me. I greatly appreciate all of you.
Whether I call on the phone or have the driver pull up for a propane delivery they are prompt, helpful and friendly. Can’t ask for more!
Professional and pleasant. Easy to work with
You offer different ways for paying. When as Moro e calls they need propane you are quick to respond even if it’s not urgent.
KEEP IN GAS FOR MY GENERATOR WE LOSE POWER AT 6 TIME A YEAR
Local service. Great custom service!
I am a new customer, and everyone I’ve spoken to and dealt with has been nothing but professional and courteous!
I like that I can lock in a great low price and you offer automatic fill up my tank .I've never run out of oil before my next fill up . Thank you for keeping my home warm every winter . I appreciate it.
Friendly and responsive
Excellent service from Downeast
Automatic service refills
knowledgeable and helpful employees prompt service
Quick service
Helpful in a hurry. Excellent delivery and maintenance.
Your company offers very good customer service and is prompt as well as convenient with deliveries.
Great people with excellent attitudes!!!
Robert was so knowledgeable and friendly!
Service was exceptional, gentleman arrived on the same day I called. Problem was corrected in a short time. Very happy with DE energy service
Friendly people, very helpful
Great service & timely delivery
Dependable!
The customer service experience I received when working with Madison was OUTSTANDING; we resolved several issues with my account in a straightforward way; she brought my "would recommend" from a 5 or 6 to 9.
The only reason I have a 9 and not a 10 is some past experiences with installation work where the installers must have lost track of the install, as they never returned to finish up some aspects of the work. (A condensate drain connection for my on-demand hot water heater.)
But, especially given my recent experiences, I'm definitely sticking with you, and will recommend you as time goes on. Thanks!
Reliable service. Fair price.

Excellent friendly service