Customer Testimonials
Joseph
The person that came in (last visit) is very attentive. He went thru all the termite's stations, review them all, change some when necessary. He listened our questions and answered all.
Thanks
Professional and you get to talk to a real person.
Very knowledgeable sales representative. Scheduled within two weeks. Technicians were very proficient. Can’t ask for more.
The expert comes on time. They are very punctual about their services that's why we like them.
Consistent, timely and thorough.
Timely and courteous.
Online billing is convenient, field service technicians are courteous and thorough. Greatly reduced bug sightings since we've had the service.
We like the service we receive from our Service Representative, Devon. He is always friendly and helpful.
Great service and very friendly techs.
We really like Devon.
You show up when you say you will. Do a good, quiet job and efficient.
SHANE !
On time service for annual review with information provided beyond termite inspection.
Notifications both electronic by phone and in person and treatment working
Knowledgeable and professional with providing efficient services to my home outsidr
Chris is great. He always goes above and beyond
Professional
Courteous
Friendly
The first thing I would have to say is that the service is effective! Other services I have tried don’t seem to get the same great results. My service tech couldn’t be nicer. Josh always makes me feel like I’m doing him a favor when I call for service. Such a great company!
Devon is very accessible, friendly and reliable as well. He is a reflection of your company and therefore we are happy with the service provided.
The technician was very courteous and prompt. He showed absolute professionalism and explaining everything that was being done and what next steps would be if any problems remained after he was done with his treatment. Keep up the good work.
That you always call before coming. Your employees are very professional, well groomed, and polite.
Service is always prompt and efficient. Service techs are always cordial and address any concerns.
The methodology and the tech being very thorough in distributing what’s needed
My service guy is excellent
Your techs are great. Knowledgeable and polite.
I appreciate the fact that you are so professional.
Responsiveness.
I’ve been a customer of Northwest for almost 20 years. I value the courteous and knowledgeable technicians. If I have a problem, I can count on Northwest to remedy the problem.

notification of appointment time