Customer Testimonials
Northwest is always reliable to show up when services are scheduled and their communication is excellent. The technicians are very friendly and professional too.
The people from the person that answers the phone to the sales person and service exterminators. Everyone is kind and professional.
Responsiveness
Our Northwest serviceman is very polite and thorough. We appreciate his service.
Dependability
Prompt , professional, gets the job done with great customer service
Everyone are always courteous and profession!!
I've been using Northwest Exterminating for about 20 years. George was great but he retired and now I have Rasheed. He's awesome..very nice, always on time and very efficient.
Thank you!
Dependable, professional, takes time & listens carefully to the customer. Thanks TLC!
Joe Geurin
Shane is an excellent representative for your company.
The employee was professional and thorough.
Customer service is very professional.
Professional, prompt, thorough
We are totally satisfied with technician servicing my home. He goes above and beyond.
Our service has been terrific and very professional.
Kevin was great very professional as well as friendly and also very knowledgeable!
Xavier was friendly and knowledgeable
Northwest is always on time and thorough in all treatments. We have used them for years and are very pleased.
Established company; easy to reach and get services scheduled
Punctuality, always lets you know they have arrived, and just doing a superb job.
Prompt service from Devon...
Employees are above average. Very nice and helpful.
Wesley always does an outstanding job. Very responsive. Goes above and beyond to handle any special requests.
Service tech is on time, friendly and efficient.
Great employees, very efficient and answer any questions!
Roger Gaddis performed a very comprehensive service on his visit. I was extremely satisfied with the detail and level of service he provided. He even located two small wasp nests that I had overlooked and removed them while he was here. I highly recommend Roger and Northwest Exterminating's service.
⭐️⭐️⭐️⭐️⭐️
I can’t say enough good things about Rick Lamb from Northwest Exterminating. From the very first visit, Rick has been incredibly patient and friendly, taking time to answer every question without ever making me feel rushed. He doesn’t just come in and do the job, he explains what he’s doing, why it matters, and what I can do to keep my home pest-free in between visits. That kind of patience is rare these days and really puts me at ease.
Rick’s professionalism shows in how thorough he is. He carefully checks all the spots that could be an issue, makes sure treatments are done safely, and always follows up to confirm everything is working as it should. You can tell he genuinely cares about the people he helps, not just the job itself.
Northwest Exterminating has been great, but Rick is the reason I stick with them. If you’re looking for someone who is dependable, knowledgeable, and treats you like a neighbor instead of just another customer, ask for Rick. You won’t be disappointed.
Had a fairly significant carpenter ant issue with one of my trees and my guy stopped by - fixed it - and went on his way. Asked no questions and left me no additional bill other than my standard monthly service. That is how you keep a customer!
Reliable, thorough work and respectful and thoughtful service techs.
Very professional and great customer services.