Customer Testimonials
Prompt and thorough
You come when called.
They always call before coming to be sure I will be home in case they need access to the garage to rebait traps, etc. They always rebait them and we never have any rodents trapped in the traps so that is great. They thoughtfully spray non toxic insect killers near my raised bed garden so I don't have to worry about contamination in my growing produce. We used to have Dillon and he was superb. We have a new staff person and he has been out twice, also doing a great job!
Easy to schedule with and quick response
Prompt, easy to understand, friendly
Technician always arrives at the scheduled time and takes care to perform the services thoroughly and efficiently. Thanks for the continued great service!
We have. been using Northwest for many years and are quite happy with the service.
Consistent delivery of service, described precisely what was applied and for what purposes.
Blake is very friendly, professional, and informative.
Quick and courteous response from a guy who could explain the rationale for the treatment plan.
Robert provides excellent customer service. Very knowledgeable and friendly. 10/10!
Technician always very courteous and explains to me what he will be doing.
Our tech Ben is professional and knowledgeable. Please with our service experience.
Everyone is very friendly and helpful.
You don’t use chemicals
The service I receive from Northwest has always been and still is exceptional. It is always very personalized to my needs, and the technician always makes sure I get exactly what I need for a particular visit. I have been solicited to switch to other extermination companies many times over the past four years, but I will never switch. I cannot imagine this level of service is provided anywhere else.
It has been to me a good service so far as I have seen.
I appreciate getting texts/calls to let me know when the tech will be arriving. I also really like that we don’t have bugs!!
Alerted to when they will come for a servicing. Technician is always smiling and courteous! And best of all, no creepy crawlers!!
Efficiency in keeping our pest control follow up, friendliness of service people, the service received
I like that I don't have to call for service; that you contact me when my service is due. Employees are always courteous and prompt. I' very happy with my experience.
Timely and trustworthy.
All your treatments performed outside and in our walls keeps ALL the bugs away!
Tech is very professional and knowledgeable. Customer service reps need improvement on CUSTOMER SERVICE
Jonathan is great
Easy and quick
The tech that services my property is prompt, keeps me informed, and always has a good attitude.
Service is always pleasant and easy. Nice crew from initial contact to payment!
Isaiah has been great, very thorough. He takes his time and covers every inch of our house. I’ve been very pleased.
Bill McCracken. is an asset to Northwest and carefully explains each step that will occur during the service. Executes quick and easy.
Professionalism & timeliness.