Customer Testimonials
When I had a service tech come out to spray for wasps, spiders, bugs..etc, he didn’t wipe down cobwebs, check places for wasps that were on my deck and I had to ask him to go to several places outside. After I gave my feedback on him, I was not happy. BUT, North West sent another guy out here and he was great!! He found 2 wasps nests, in my birdhouses and got rid of them..took a duster type stick and cleaned cobwebs off my house and sprayed where he should have!
I’m glad North West took care of a situation previously done by another tech! Thank you!
Very professional, any questions I have has been answered, would recommend this service .
yOUR PEOPLE are skilled and good to deal with. Its good to have them on the property.
Appointment dates are always kept. Service personnel are professional and knowledgeable.
Jeff is in and out. Gets the job done quickly without interrupting our day.
Scheduling is always easy and the technician is always courteous and prompt.
Jason is always helpful and takes time with the applications. Cost is reasonable for the year.
You show up on time and do a good job.
So nice and efficient
The personal service....Michael does a great job but he also goes above his normal duties. I had an appointment on July 1st for our quarterly pest control service. At the last minute, I got delayed at a doctors appt with my Dad (who has Alzheimers). Micheal called me to tell me he was on his way, I missed his call but called him back to tell him I couldn't be there. He called me a few minutes later to tell he was there and thought my front door and been left open and offered his help if needed. It was hard for me to talk to him on the phone because I was still with my Dad. I thanked him but I wanted you to know how great of a guy he is. I hope you will thank him again for me. Being a caregiver for a parent is hard and it was so comforting to know that Michael was willing to help.
Availability, expertise and comparable fees.
Quick and educational. Very friendly.
Our service rep was incredibly personable and listed to our concerns
Thoroughness, friendly service.
Honest answers to questions and caring Service.
David Craig goes above and beyond every time he come out to do a service and I would recommend him for any service.
I haven't seen any bugs.
Mike, our technician.
They inspect my house once a year for termites. The Tech that came was very nice and did a thorough job
Jason is always on time, thorough, and friendly!
Our service was so thorough. The agent also took the time to explain all the chemicals to us and what we would see after the service. We are so happy!
Prompt and “green” services.
very easy to work with and always professional!
Personal service for many years.
Great timely service. Bill is always on time and very kind.
Prompt service. Good results. Kind staff.
professional and friendly
The tech that came to my home to spray. She was so informative and listened to my concerns. I cannot recall her name right now, but she did a thorough first time spray inside and outside my home. I’m on a plan to get spraying done quarterly and I know I’m not going to see those pesky little bugs, spiders ants and other creepy crawlers. I’m not a bug person at all.
Jordan is amazing! She always takes great care to attend to any issues we report.
Steady, reliable, friendly employees, and it works.