Customer Testimonials
Friendly & professional service
Very professional, efficient, and friendly!
Very professional, Technicians are friendly, courteous,
The honesty and follow-up
Best service ever! Super friendly and gets the job done!
Nathan does a thorough job from start to finish .
I like that there are very few bugs around my house!
you are great
They did s good job
Friendly, knowledgeable service technicians. Polite office staff it’s great customer care and ease of scheduling.
They provide excellent services and they have very reasonable prices.
The quick responses to pest problems. Great customer service. Extremely happy with Wes Forrester. Great service from him.
Great service, very thorough and efficient.
The sales rep. came on time as scheduled, was very nice, professional and thorough.
He was able to answer all of our questions and provided us with a quote prior to
leaving. We never felt pressured and were allowed a few days to make our decision.
Friendly service. They do a great job, and will come out between scheduled service if we have a bug issue.
JUSTIN !!!! Great communications, very thorough, follow through excellent and extremely GREAT customer service. That being said, I am extremely happy with all the customer service support I have received from NorthWest Exterminating. As a very long time customer - I think 22 years , I was worried when you were bought out (or merged) by Rollins. I thought the service would falter and the pricing would change a lot.
I have not found that to be the case - and truly happy you still operate like a "small" business. I also love the quick responses on phone calls or in solving any issues I have! Thank you -
Oh and did I mention how great JUSTIN is? !!!!!!!!!!
The technician servicing our home responds to our needs.
Efficient , honest and quick.
Responsive, efficient, and effective!!!
Great Customer Service!!
Always good service!
Sawyer had been my go to since the 1990's. Well priced quality service with polite technicians that know how to solve pest issues and can answer your questions and find solutions.
My technician is fantastic. He takes care of all my insect problems with knowledge, helpfulness and willingness to do what needs to be done. fully. No shortcuts, no half done. He does a great job and I am so thankful to have him service my home. He is truly fantastic!! Thank you.
Friendly and reliable, went the extra mile to help with any issues that arose.
It was easy to book an appointment.
Sam then Nicholas were very thorough in explaining the estimate and then first service
Keeping on schedule and friendly techs.
Timely and does a wonderful job and great end results of not having any bugs around.
Mike Long is very professional and knowledgeable about chemicals used to keep insects/ants out of our home.

I just have basic inspection. The service tech is friendly, on time.