U.P. Sport and Spoke
527 S. Stephenson
Iron Mountain
Michigan 49801
United States

Customer Testimonials

Report a concern   June 21, 2026 — Rated 10 out of 10 by J.H. U.P. Sport and Spoke
What do you like about our products and services?

Personal service at a fair orice
Report a concern   June 14, 2026 — Rated 10 out of 10 by J.N. U.P. Sport and Spoke
What do you like about our products and services?

Knowledgeable, friendly staff. Fast service. And my daughter loves her bike that we just bought from them!
Report a concern   June 12, 2026 — Rated 10 out of 10 by J.J. U.P. Sport and Spoke
What do you like about our products and services?

I was very impressed with how quickly I was able to get a bike for my daughter. They gave a great recommendation on the size she needed and had it in stock in a color she loved.

Report a concern   June 11, 2026 — Rated 10 out of 10 by M.I. U.P. Sport and Spoke
What do you like about our products and services?

Fave store in town!
Report a concern   June 10, 2026 — Rated 10 out of 10 by G.G. U.P. Sport and Spoke
What do you like about our products and services?

I thought everyone we interacted with was very knowledgeable and customer service oriented. Special thanks to Dennis for all the time and information he shared with me relating to e-bikes.
Report a concern   June 1, 2026 — Rated 10 out of 10 by S.B. U.P. Sport and Spoke
What do you like about our products and services?

Andy & Mike were so helpful and hands on. I also appreciate how they let me test a few models on real rides. I have already recommended them to several friends.
Report a concern   May 27, 2026 — Rated 10 out of 10 by M.A.D.C. U.P. Sport and Spoke
What do you like about our products and services?

Very personable and kind staff
Report a concern   May 27, 2026 — Rated 10 out of 10 by B.T.B. U.P. Sport and Spoke
What do you like about our products and services?

Dennis was very helpful finding me a mountain bike with a frame that fit me the way I need it. He recommended a mid-range bike that will fit my riding needs and a few extras that I wanted but didn’t try to upsell me on a bunch of things I didn’t really need.
Report a concern   May 25, 2026 — Rated 10 out of 10 by D.F. U.P. Sport and Spoke
What do you like about our products and services?

Saw me immediately.....took care of me overnight.
Report a concern   May 21, 2026 — Rated 10 out of 10 by T.E.R. U.P. Sport and Spoke
What do you like about our products and services?

Quality products. Friendly, efficient service!
Report a concern   May 21, 2026 — Rated 10 out of 10 by K.A.T.H. U.P. Sport and Spoke
What do you like about our products and services?

Your customer service is top notch.
Top quality products and maintenance staff!!

Thank you

Report a concern   May 21, 2026 — Rated 10 out of 10 by S.B. U.P. Sport and Spoke
What do you like about our products and services?

I have a great bike from them.
Always helpful when I need it!! Fast and efficient

Report a concern   May 15, 2026 — Rated 10 out of 10 by D.H. U.P. Sport and Spoke
What do you like about our products and services?

The young who helps me is always great. He knows his equipment and shares his knowledge.

Report a concern   May 15, 2026 — Rated 10 out of 10 by D.M.F. U.P. Sport and Spoke
What do you like about our products and services?

Friendly and professional!

Report a concern   May 12, 2026 — Rated 10 out of 10 by M.I. U.P. Sport and Spoke
What do you like about our products and services?

My fave place. Always willing to help!

Report a concern   May 8, 2026 — Rated 10 out of 10 by E.H. U.P. Sport and Spoke
What do you like about our products and services?

Easy drop off and pick up, kind staff, explained to my son what they fixed on his bike. He is very impressed on how his bike feels now. We will be back every spring!

Report a concern   May 8, 2026 — Rated 10 out of 10 by T.R. U.P. Sport and Spoke
What do you like about our products and services?

Always so helpful and nice!
Report a concern   May 5, 2026 — Rated 10 out of 10 by D.B. U.P. Sport and Spoke
What do you like about our products and services?

We have purchased 3 bikes and a few accessories in the past few months Andy Mike and Chuck have been very helpful in helping us get the bikes best fitted for our use and purpose. I recommend them too anyone interested in getting back into cycling.
Report a concern   May 4, 2026 — Rated 10 out of 10 by D.L. U.P. Sport and Spoke
What do you like about our products and services?

Couldn't be happier with the service I received. Bike serviced quick and at a fair price. So lucky to have this amazing shop in Iron Mountain! Now, let's ride!
Report a concern   May 3, 2026 — Rated 10 out of 10 by R.R. U.P. Sport and Spoke
What do you like about our products and services?

Exceptional customer service and quick turnaround

Report a concern   April 27, 2026 — Rated 10 out of 10 by J.N. U.P. Sport and Spoke
What do you like about our products and services?

Friendly fast service!

Report a concern   April 19, 2026 — Rated 10 out of 10 by D.C. U.P. Sport and Spoke
What do you like about our products and services?

Always courteous, friendly, and helpful.
Report a concern   April 12, 2026 — Rated 10 out of 10 by C.L. U.P. Sport and Spoke
What do you like about our products and services?

Knowledgeable and friendly.

Report a concern   March 31, 2026 — Rated 10 out of 10 by D.B. U.P. Sport and Spoke
What do you like about our products and services?

The staff are extremely helpful and knowledgeable. They sell premium products at fair prices.
Report a concern   March 27, 2026 — Rated 10 out of 10 by D.N.Z. U.P. Sport and Spoke
What do you like about our products and services?

Great service!
Report a concern   March 18, 2026 — Rated 10 out of 10 by G.D.Y. U.P. Sport and Spoke
What do you like about our products and services?

Good service with a happy smile.

Report a concern   March 17, 2026 — Rated 10 out of 10 by B.P. U.P. Sport and Spoke
What do you like about our products and services?

Very knowledgeable and friendly staff. They were very helpful and sold quality products.
Report a concern   March 14, 2026 — Rated 10 out of 10 by J.C.H. U.P. Sport and Spoke
What do you like about our products and services?

Great service always
Report a concern   February 26, 2026 — Rated 10 out of 10 by D.B. U.P. Sport and Spoke
What do you like about our products and services?

Very knowledgeable staff, fast and friendly service.
Report a concern   January 23, 2026 — Rated 10 out of 10 by D.B. U.P. Sport and Spoke
What do you like about our products and services?

Staff is very friendly and knowledgeable


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