Customer Testimonials
Looked after me after a very long bike wait
Fast service and surpassed expectations
Quality with good service.
Good service and work
Took the time to talk and advise
Have had nothing but good service from the shop. Mechanics are excellent.
Jason and the team always manage to fit in Oli’s bike when it’s suits us. Service and support is great.
Produçt knowledge and friendly service.
Really appreciated the small business feel. Those looking after you in the store know that everything they say and recommend is a reflection on their business. They truly want you to have the best product that suits what you are wanting. They believe in their products and will back them all the way. You can't ask for more than that! I left the shop (with my newly purchased bike) feeling like I had made friends. People who you can turn to for advise or help. That's pretty cool. Almost as cool as my new bike!
Really good customer service and price
Very professional. Honest. Does not do unnecessary work. On time as promised.
Friendly, thorough and informative. Bike rides like a dream now.
Very good service! Promptly fixed my son’s bike.
Very Helpful
Really happy with the service of my bike. Also the advice provided by the staff was great.
Thank you
Very friendly and efficient!
Jasper went out of his way to help me at a moments notice when I had rounded the head off one of my stem bolts on the weekend. Cannot speak highly enough of this level of customer service.
Thorough and methodical approach to problem solving.
Information given was informative. No pushy sales staff! It was easy!
Super helpful and friendly. Will be a return customer.
Great customer service, Jason is very knowledgeable and very helpful.
friendly, and prompt
Jason & team always friendly, honest & reliable.
Friendly and knowledgeable.
Excellent customer service, staff will go out of their way to accommodate you. Trek products are great and staff are very knowledgeable and more than willing to provide advice or assistance with bike service, repairs or sales. I have had one bicycle repaired, purchased a bicycle and accessories. I highly recommend My Bike Shop.
Knowledgable, friendly staff
team was efficient and honest.. were not pushy.. had exactly what i needed and did not overcharge me
thanks team
Knowledgeable. Good value.
Great service, quick turnaround, always used and will continue to use.

Always friendly service.