Member Testimonials
The instructors are enthusiastic about teaching and make the classes worth attending.
Extended pool hours fit my schedule
Open swim hours have been expanded to allow working adults the opportunity to swim-no appointment to reserve a lane is needed like at the Lakewood Y. The members and staff are genuine - friendly, welcoming to everyone and anyone. I always feel good when I leave simply because people are caring, respectful of others in sharing despite a poor workout. I endure enough negativity and pessimism at work.
I swim, so the pool is what is important to me.
Thank you
Many options and a consistent schedule.
Pre-scheduled, with happy trainers and reception.
I like it all, and your staff is always friendly.
You thought of the family this past week and it is awesome.
Availability
We are members at the Lkwd Y. When our pool is closed we go to West Park. The greeters are always welcoming and the guards do a good job. The Y is clean.
Enjoy the pool and the staff is great.
Swimming
I like all the staff members. They are friendly and project a welcoming attitude.
I like all of the instructors. Without exception, they are professional, serious and dedicated. They attend to the classes at various times (some very early in the morning). I find them all very well prepared, effective and eager and willing to assist members in achieving their fitness goals. I am familiar with Jessica (Body Pump), Jessica (Pilates and Tabata), Adria (Strength), Andrea (Strength), Alex (Tabata, Pilates, Kick Box), Kim W and Kim R (Yoga), Sarah (Yoga), Mary (Step), Shelly and Delinda (Step Combo). I hope to take some classes from all of the other instructors--Cassie and Rinette and others - as well. I hope not to have overlooked anyone. Their positive and professional attitude and diligence reflects well on themselves but also on the YMCA.
I also like the membership. I enjoy being with fellow members.
With respect to the West Park YMCA facility itself; it is an old and functionally obsolete building with expensive maintenance needs. Despite that I think the staff and leadership do very fine job with maintenance and upkeep. Nothing is perfect, but the team is obviously trying and doing the best they can with the resources available. It is appreciated and acknowledged.
I love the older active adult program
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Exercises, yoga Classic
The swimming instruction is wonderful! The teacher works well with children and teaches useful skills!
Yoga
I really like the long lap/open swim session in the morning.
Like being able to use the pool
They have excellent programs for seniors. There are classes available daily including two silver sneakers classes a week, plus other Active Older Adult Programs. The staff are friendly and accomodating.
The staff at this branch is amazing and one of kind. They don't get enough credit for what they do for this branch. The impact they have can not be measured.
The programs and activities are diverse and reach a wide range of people in the community.
This is the first time I've seen one of these surveys and I want to take this opportunity to give a some feedback. I come to the branch almost everyday and I see the hard work that this staff puts in to create the best experience possible for its members.
I talk to a lot of the members who come to this branch and I would like to see the association invest for time, money, effort, and energy into this branch. Often members feel like the association doesn't care about this branch at all and cares more about Lakewood and other branches. I watch the staff have to deal with problems and issues that they shouldn't. They do any amazing job facilitating complaints about issues they have zero control over.
The roof, the plumbing, the hvac system, the locker rooms, and the basketball court doesn't show me or others that westpark is a priority. There are members who have stopped donating for reasons I listed above.
The westpark ymca has an amazing culture and DNA and that shouldn't be lost, but I do think updates and changes need to be made. I have been a member of the ymca for over 12 years and a member of westpark since 2016. I care about this organization and the community but I think the association can do a better job of showing investment in this branch.
I have workout for years at a variety of fancy to basic gyms. The variety of available classes in the evenings alone is great! Offering water classes , high level gym workouts, to peaceful yoga. Instructors have been knowledgeable and friendly! Encouraging,without shaming if you need to slow your pace!
It’s convenient. I enjoy the classes at the YMCA, As well as the instructors.
Different programs at different times. Early morning, morning, & at night. Everybody can take advantage of depending upon their schedule.
Love your classes for the older adult.
Early morning activities
I love the instructors at the Y and the friendships I have formed with the other members
I love the pool to exercise and get some laps in. I didn't give a score of 10 because sometimes the pool is crowded and you can't get in the water right away.
I like the aerobic room. The young housekeeping man is a hard worker. The front desk staff and Delinda are nice to me.
Your pool for lap swimming