Customer Testimonials
Knowledgeable, wanting to help, courteous. Just excellant all around
Friendly and fast service
The people at Don Franklin Campbellsville are friendly and make sure you are completely satisfied.
Always nice and job well done.
Good service
Thanks for all you do for me.
Convenient and friendly
Gary Lambert gets me in and out every time most efficiently!! I love the quality in his and his teams work!!
They always get to you fast and are very polite
Services is on time, the waiting is usually less than 30 minutes. The place is very clean
The service department is 2nd to none!!
Always a pleasant experience
They always get work me in
Fast, efficient, friendly and no hassle. In and out in 30 minutes.
Campbellsville GM Service Department is excellent. Head and shoulders about the Columbia Ford Service Department. Columbia Ford Service Department never fails to disappoint with its lack of attention to detail and total disregard of customer service.
Really pleased with my new truck. Recommend Anthony Barnes in sales to deal with. He made me a deal I couldn't refuse. Thanks.
The friendliness of the staff they always check with the customer before doing any of the work, great people !
Great prices, clean facilities, friendly service and just as quick as the instant oil change chains.
All the yelling and howling going on at the Instant oil change chains is annoying!
The service is great
Service personnel is awesome!
Friendly and helpful!
They were very patient with us.. it was a hard decision we had our eye on a few different trucks. When we found the right one they made sure we could get it with the payment being no more than what was in our budget! Very happy an pleased!
Good clean service
Staff is usually knowledgeable and always courteous. Pricing is usually pretty fair. I especially like Shane in the service department!
You can make an appointment to get oil a tire rotation, you don’t have to wait very long. They can get any original parts you may need for your vehicle.
Service is fantastic!
Excellent service that is convenient
Fast called when finished did what I asked
Easy to deal with, very knowledgeable sales dept And they had exactly the truck I had been looking for.
Fast!! Keep appointments on time!! Do good work!!!
Love my Canyon little disappointed in the oil that was put in my truck that’s recommended for 5000 mile pretty sure it’s a Synthetic Blend rather than Full Synthetic which you can go 7500 miles between oil changes will be bring my own from now on Thanks
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