Customer Testimonials
The service dept is top notch. They always take good care of me. That is a big part of why I purchase from them!! Service after the sale!! Gary Lambert is a great asset to Don Franklin!!
Service is excellent
It is always very professional and the customer service is second to none!
I always receive quick and courteous service.
The service team always make me feel appreciated. They take very good care of my Jeep . . . And me!
On time. Clean organized garage area.
Great customer service
Excellent customer service. Gary is an exceptional customer service person and I appreciate his attention to detail. Thanks!
My salesman was fantastic. Jay went out of his way to help me make a decision. Great job.
The gentleman that answers the phone, makes my appointments and checks me in upon arrival has awesome customer service skills. He is always so nice and helpful.
Service department very helpful Blake and Gary are great
Friendly service and communication was great
Very good
I had a 1 o clock appointment they took me right in took care of my service.
and I was out in 45 min.
I like the extended warranty deal.
Friendly people and clean facility!
Greg Long and Don Franklin crew worked hard to find me a truck and get it to Campbellsville when the selections are limited right now. Everyone that I came in contact with or dealt with was super friendly and helpful.
Very competent friendly people. I did all my transaction on the phone. J Ramsey was above reproach. He is a honest man.
Top notch customer service.
Best service ever!
The service department is the best!!!
Knowledgeable and efficient
Gary and Blake always go above and beyond. They answer all my questions and make sure my vehicle is in tip top shape.
Even through COVID they were still open and they worked leaps and bounds to make sure I was completely satisfied with everything
Always excellent customer service
Friendly sales staff and warranty
The people at Don Franklin are the best the service is fast and done right. Thank you for fixing all my vehicle issues.
It was very simple to schedule a service for my car online & also get reminders for said service. The staff was kind & timely and got my services for my van finished quickly!
Prompt service- professionally handled

Friendly, fast service that I can depend on.