Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   December 30, 2025 — Rated 10 out of 10 by E.A. Don Franklin Somerset KIA Service
What do you like about our products and services?

I find the people who work in the service department very helpful.

Report a concern   December 30, 2025 — Rated 10 out of 10 by W.N. Don Franklin Somerset KIA Service
What do you like about our products and services?

Excellent products and service

Report a concern   December 30, 2025 — Rated 9 out of 10 by B.P. Don Franklin Somerset KIA Service
What do you like about our products and services?

I like how quickly and efficiently you take care of your appointments and on time I was disappointed that you didn’t vacuum and wash my car. I normally get that as a compliment when I have my car serviced at any Kia dealership, but your staff was very friendly and efficient

Report a concern   December 30, 2025 — Rated 10 out of 10 by Robert Ford Don Franklin Somerset KIA Service
What do you like about our products and services?

Excellent service good people and products

Report a concern   December 30, 2025 — Rated 10 out of 10 by M.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very prompt and doesn’t push anything on you

Report a concern   December 29, 2025 — Rated 10 out of 10 by J.A. Don Franklin Somerset KIA Sales
What do you like about our products and services?

People we worked with was great

Report a concern   December 29, 2025 — Rated 10 out of 10 by D.G. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Good customer service

Report a concern   December 29, 2025 — Rated 10 out of 10 by S.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Kind helpful staff

Report a concern   December 29, 2025 — Rated 10 out of 10 by Cory Smith Don Franklin Somerset KIA Sales
What do you like about our products and services?

It was fast got my deal done Harley was great

Report a concern   December 28, 2025 — Rated 10 out of 10 by Christina Mcdonald Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone is always professional and helpful. Customer service is exceptional!

Report a concern   December 27, 2025 — Rated 10 out of 10 by Joshua Dickerson Don Franklin Somerset KIA Sales
What do you like about our products and services?

Even tho I was not able to do what I went in for. He tried everything to get me into a more favorable position. I could see why he was busy.

Report a concern   December 27, 2025 — Rated 9 out of 10 by C.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

I didn’t get a new sticker for my next oil change but other than that it was a great experience.

Report a concern   December 27, 2025 — Rated 9 out of 10 by W.V. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very friendly and helpful

Report a concern   December 27, 2025 — Rated 9 out of 10 by W.V. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very friendly and helpful

Report a concern   December 26, 2025 — Rated 10 out of 10 by Tracy Fredericks Don Franklin Somerset KIA Service
What do you like about our products and services?

The assigned individual who keeps you update on the progress of your service appointment is amazing! Paul in somerset was so kind and helpful

Report a concern   December 26, 2025 — Rated 10 out of 10 by Matthew Belcher Don Franklin Somerset KIA Sales
What do you like about our products and services?

Vehicle options are great!

Report a concern   December 24, 2025 — Rated 10 out of 10 by J.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

Easy to schedule and appointments do not take a long time

Report a concern   December 23, 2025 — Rated 10 out of 10 by S.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

They are always upfront with you and pretty quick.

Report a concern   December 23, 2025 — Rated 10 out of 10 by Kelley Brennan Don Franklin Somerset KIA Sales
What do you like about our products and services?

The staff are friendly and helpful and they assist with meeting your needs and working with you to make sure that you are satisfied with the service you receive.

Report a concern   December 23, 2025 — Rated 10 out of 10 by W.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Not a big fan of sales. But Repair service was amazing. Went above and beyond to help. Explain multiple questions, very good.

Report a concern   December 23, 2025 — Rated 9 out of 10 by B.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Free car wash
Comfortable waiting area

Report a concern   December 23, 2025 — Rated 10 out of 10 by M.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast and done when they say it will be done

Report a concern   December 23, 2025 — Rated 10 out of 10 by Steven Cissell Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick fast and routine.

Report a concern   December 23, 2025 — Rated 10 out of 10 by Laretta Pierce Don Franklin Somerset KIA Sales
What do you like about our products and services?

They take care of their customers. If your car goes in for service and they have to keep it they will give you a loner vehicle. That will try and make every effort to satisfy the customer.

Report a concern   December 23, 2025 — Rated 10 out of 10 by L.N. Don Franklin Somerset KIA Service
What do you like about our products and services?

Who is an excellent seller very good person his name was Stan or his name is Carson

Report a concern   December 22, 2025 — Rated 10 out of 10 by K.G. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very professional and good quality

Report a concern   December 22, 2025 — Rated 10 out of 10 by Fran Jones Don Franklin Somerset KIA Sales
What do you like about our products and services?

Pretty fast from start to finish, gave me options I didn’t know was available!!! Thanks to my sales associate Paul super friendly non pressuring!!! I have been wanting a blue vehicle for a while, he ask me what options I had to have and he delivered… was in and out in 2 hours!! So glad I gave them a second chance to earn my business!!! So happy with my KIA Sportage X-Line.

Report a concern   December 22, 2025 — Rated 10 out of 10 by Alice Watkins Don Franklin Somerset KIA Service
What do you like about our products and services?

Came in last minute with a car issue they discussed what it might be and gave me an appt to come back but they did do a last minute oil change that I was almost due for

Report a concern   December 22, 2025 — Rated 10 out of 10 by J.F. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very good service and doesn't tell non sense at walks thru every step

Report a concern   December 22, 2025 — Rated 10 out of 10 by M.R. Don Franklin Somerset KIA Sales
What do you like about our products and services?

The way it does and cheap on gas.


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