Customer Testimonials
Fast and dependable service
I had minor maintenance done fast service fair price no complaints
friendly
Service department customer service
Always friendly and accommodating staff. Great service!
Professional
Everyone is always friendly, fast, and do a great job!
Good
They are quick to service my vehicle and do a really good job.
Quick service. In and out. Very courteous staff.
Will give you out the door price even if it's not what you want to hear
great service
Always very nice and helpful when I need anything
I have always got good service from this dealer ship
Fast service.
Everyone is very friendly and helpful.
Being able to get appointments quickly
They fixed it and it works like it should
Fast excellent work
The staff at Don Franklin are so easy to work with. We have bought several vehicles from them and always had the best experience.
I love that they always have a quick appointment when I need it. I also love that the service is quick and thorough.
Tyler is the greatest bestest service manager ever
And that parts manager Joseph!! OH MY GOODNESS!!
Best parts man this side of the Mississippi can’t ask for better parts and service than the don franklin Burkesville team you guys rock
Fast friendly service
Chevy truck Man
Very professional
Service is always great there, the techs are very knowledgeable and always make the best recommendations for my vehicle. Didn’t have to wait all day for my service to be completed either. Great staff and even better service!
Friendly staff and very efficient. Great customer service.
You have absolutely the best people at your Burkesville location. John, your service advisor is top notch. He explained everything about my 50,000 mile service in detail so I knew exactly what was done during this service. I think my technician name Nicki. I got to meet him and he also went over everything he did to my vehicle. You probably won’t do this but I hope you will see that these professionals receive accommodations for their work on my vehicle.
The Somerset store used to do my service work and it doesn’t compare with Burkesville. Somerset got grease on my headliner from someone with an old greasy baseball cap on. The very next service I had big oily hand prints on my console, seat and door panel. Just so you know you Somerset store is not meeting your standards with many people in my community. You will probably blow this message out the window and that’s ok. I just want you to know how it is. Burkesville will be completing the service with on the two vehicles I purchased from Don Franklin Dealership. Danny Guffey
1100 Highway 1275 N
Monticello, KY 42643
Phone number removed
The services keeps my vehicle in good condition their service department is friendly and courteous, and make sure every question you have is answered.
Treat us like family and very respectful, I trust them with our vehicles and get the services done in a timely manner. We have been going there for years, I would recommend them to family and friends.