Customer Testimonials
Fast service.
Everyone is very friendly and helpful.
Being able to get appointments quickly
They fixed it and it works like it should
Fast excellent work
The staff at Don Franklin are so easy to work with. We have bought several vehicles from them and always had the best experience.
I love that they always have a quick appointment when I need it. I also love that the service is quick and thorough.
Tyler is the greatest bestest service manager ever
And that parts manager Joseph!! OH MY GOODNESS!!
Best parts man this side of the Mississippi can’t ask for better parts and service than the don franklin Burkesville team you guys rock
Fast friendly service
Chevy truck Man
Very professional
Service is always great there, the techs are very knowledgeable and always make the best recommendations for my vehicle. Didn’t have to wait all day for my service to be completed either. Great staff and even better service!
Friendly staff and very efficient. Great customer service.
You have absolutely the best people at your Burkesville location. John, your service advisor is top notch. He explained everything about my 50,000 mile service in detail so I knew exactly what was done during this service. I think my technician name Nicki. I got to meet him and he also went over everything he did to my vehicle. You probably won’t do this but I hope you will see that these professionals receive accommodations for their work on my vehicle.
The Somerset store used to do my service work and it doesn’t compare with Burkesville. Somerset got grease on my headliner from someone with an old greasy baseball cap on. The very next service I had big oily hand prints on my console, seat and door panel. Just so you know you Somerset store is not meeting your standards with many people in my community. You will probably blow this message out the window and that’s ok. I just want you to know how it is. Burkesville will be completing the service with on the two vehicles I purchased from Don Franklin Dealership. Danny Guffey
1100 Highway 1275 N
Monticello, KY 42643
Phone number removed
The services keeps my vehicle in good condition their service department is friendly and courteous, and make sure every question you have is answered.
Service is quick and done correct
The people, I drive an hour to Burkesville for service instead of 30 minutes to Glasgow because the people at Burkesville are the best.
Very reliable and dependable. Everyone is very polite and friendly.
They get you in and out.. you don’t have to sit and wait all day. They are super nice and very good people to work with. Highly recommend to anyone.
I like chevrolet and the team in Burkesville has always been good to me and my family. Whether it's maintenance work or buying another vehicle. They have been willing to do the work.
Quick and easy
Thom does an excellent job as well as the technicians! Glad to have him and the guys at the Burkesville dealership!
Worked diligently on getting my transmission and other issues wrong w my vehicle fixed and covered with my extensive warranty company. Communication was very good as well!
I like that’s it’s done right and you know your vehicle is fixed.
Excellent service and wonderful staff.
The service team are very helpful and polite in answering any questions I have in regards to my service!! VERY Satisfied Great Team
Quick service
Service mgr listened to my concerns & made reasonable recommendations.
Fast service
Professional and prompt service . Hats off to Tyler and John .
I have always got good service from this dealer ship