Customer Testimonials
Customer service is excellent in both your stores - Ballarat and Bendigo. Thank you.
I purchased an Ebike a few years ago from Cyclescape. I cannot fault the service that I received.
Now years later, when I get my bike serviced, all the staff are just so friendly and keep me updated on progress of service.
A few weeks ago, my bike was going to take longer than expected. So Matt the owner, went out of his way to drive me home, all the way out to Lucas. Then on top of that, he delivered my bike later that night to my home.
I highly recommend Cyclescape, to anyone that is thinking of buying a bike.
Name removed.
Great service and product knowledge
Always very helpfull, competative prices and fast delivery.
Well done Phil
Excellent quality and outstanding service every time!
Great communication, great service from great staff. Happy to support cyclescape as our chosen bike and accessory store
Ben at the Bendigo store was awesome! New bike carrier and fixed gears on my bike all within an afternoon and whilst he was manning the store on his own. Amazing service thank you!
Awesome as always - over last 8 years,
Friendly staff and great products
Level of communication and service
Quality, friendly service and competitive pricing.
Thank you.
First name removed
Took my sons bike in for a tyre repair. The repairs were quick, efficient and at a great cost. Staff were very friendly. Would highly recommend
My bike was repaired quickly and for a reasonable price
Friendly and knowledgeable staff with a good range of products
Great bunch of guys, always friendly and happy to help
Friendly service, great communication and fair price
A super friendly and expert team led by Ben at Bendigo that sells great bikes and then help keep them in tip top shape with a no hassle attitude Wouldn't go anywhere else.
Phils expertise was impressive.
Work completed well and quickly.
Thanks
First name removed
Matt and his team always go above and beyond. Fairly priced and always up for a chat!
Generally, you stock a range of consumable things. Brake pads, tyres, and accessories, meaning that I don’t shop on line. It’s also my mantra to support the LBS. I’d say that you would get $95 out of every $100 that I spend on cycling stuff. The rest goes to other shops (often cause I’m passing by, or they may be open when you’re not). Oh, and I also spend money at Rapha, cause they stock the sizes for real men (ie. not medium). XL all the way baby!
Easy to talk and deal with straightforward advice
Easy and quick services.
Fantastic service
I have always been a fan of trek products, the customer service at cycle scape holds up to the trek name and quality
Excellent customer service
I like First name removed, and Phil, and Sam, and the rest of the Cyclescape team. Oh and the products are first rate as well!
Phil was a very experienced bike mechanic and did an excellent annual service on my bike.
He was very thorough and clearly explained any issues that needed fixing.
Well done.
My bike is running better than ever after its service and my front basket is absolutely awesome! Thank you
Cyclescape team are very friendly and helpful. I am always made to feel welcome. The repairs on my family bicycle were carried out super efficiently and good value pricing. I have left another five star review on Yelp. Thank you : the friendly service is much appreciated.
They listen and follow through
Great staff and great service