Customer Testimonials
The technician that came out, took care of the problem, we have been dealing with for some time,,, The help desk can not always take care of some things... there should be better service !!.
Customer service to set up new account was knowledgeable was and service tech was very helpful!
svc tech at help desk was very kind and helpful
Awesome job, tech was out within an hour of calling.
Talk to a real person at 10:30 on a Friday night and problem fixed Monday by noon.
Brent was very friendly and did a wonderful job fixing the issue with my service.
Help desk people are so nice and helpful. Jeremy Schiltz is so kind and knowledgeable. Thank you nextech!
The serviceman came Monday afternoon after I had called that morning that we had been without service since 2:30 am Sunday morning. He was straight forward in explaining what was wrong and how he was going to fix it. He was polite and worked quickly to get the job done.
Prompt, pleasant service
Well the speed and price are both fantastic. The service from the guys was top notch. They were friendly, smart, and helpful.
My only complaint is the length of time between requesting service and getting it set up, and the lack of clarity on how long it would take.
But 10/10 for the actual service and the company.
On time. Very professional. Answered all questions. Polite.
Technicians did a great job setting up my new service using firestick
The internet is reliable!! I feel the streaming has been great!!
Jason was helpful as always.
Quick service once there was a problem.,
The speed in which the tech came and fixed the problem.
They’re local people
It is the best service, and the help desk people have helped me so much when I'm stuck. Kelly at WaKeeney is super at salving my problem's when I stop by the office. You couldn't find anyone better to work there. Thank you for the service I get, and all the help.
Excellent service from techs! Polite - take time to answer questions and explain answers.
The tech person that came to our home to fix our internet was very knowledgeable. Didn’t take him long to fix it. Thank you very much!
Friendly staff, explained everything clearly and easily. I have questions about this or that I get answers right away.
Thorough and professional work is always completed.
Muy buen servicio, josalyn es muy amable y aún con mi inglés básico fue muy atenta. El servicio técnico también muy amable. No recuerdo su nombre pero su atención muy bien.
They are very friendly, went out of their way to help me . Have already told family members and friends about the service . Thank you
The customer service team and technicians are incredibly personable as well as efficient. So far the Wi-Fi I had installed has been terrific! I have no complaints, only compliments for the staff and service Nex-Tech provides! Thank you
Fast response