Member Testimonials
The friendly atmosphere and the classes that are offered.
Spin classes, instructors, variety of the weight lifting equipment and the routine maintenance to keep the equipment functional.
Friendliness of the staff (very helpful too) is excellent!!!
Yoga classes and Front Desk staff!
Exercise room, sauna. Provided tower is a plus and very clean facility.
The staff is friendly and knows your name. The facility is always clean. The Silver Sneaker classes and instructors are top notch. Child Watch staff are caring and attentive. It’s an overall welcoming place.
I love all the programs available at the YMCA, friendliness of staff, cleanliness of facilities
and equipment. I love using the trainer program (I use Paula Pierce at Middletown YMCA - she's fantastic!). I love swimming at Norton Commons Pool since it's kept slightly cooler for lap swimmers (KEEP IT COLD!) and Justine Noel is great. I love that I can use my YMCA membership whenever I'm out of town and be treated equally at any YMCA.
The child care facilities at the NE location are top notch.
The class instructors and entire staff are so friendly and welcoming! Love the SilverSneakers classes with such great groups of participants and inspiring instructors!
Swimming
The variety of class times. The cleanliness and freshness of the facility. Friendly, helpful people.
The people, Livestrong, instructors & classes!
Warm water pool and water exercise
Water aerobics, the instructors and the participants
We love the Kids Club option which makes it easy for families, the well-equipped facility, and variety of classes available at multiple times of day.
It is always clean and the staff is friendly
Spacious welcoming staff and nice members
The yoga instructors are awesome - Denise and Shalini rock! The women at the front desk are friendly and efficient!
Even when it’s busy there are always machines available
I love that the YMCA staff members make it a priority to know members. They form genuine relationships with the families they serve each day. It makes it fun and easy to belong to the Y knowing that we'll see familiar, friendly faces when we visit!
A particular example of the "above and beyond" care the staff provide happened this week. On Monday, February 10th, around 5:00pm, I picked my children up from the Adventure Center at the NE YMCA. My 8 year old daughter was upset - she had lost an earring during her play and was searching for it. When I asked the staff if they'd keep an eye out for it, letting them know I'd check in the next day to see if it was found, they instead spread out and searched for it. A staff member ended up finding it under the steps to climb up to the tunnel area of the play structure. My daughter's day was saved! I was so touched and grateful for their efforts.
Friendly staff! Not crowded.
It is always clean and friendly. Thank you for listening to the need for another pickle ball court. We sure do appreciate it. So much fun.
Classes, nice staff
The facility was clean and the people were very friendly. The slide in the family pool was awesome. I guess the only thing that stopped me from giving a score of 10 is that the family pool starts at 3 feet. Younger children can not just play in the water as in the family pool in New Albany which starts at inches deep.
The total exercise options as a facilities as a whole which I say is the best in the Louisville area YMCA
My LIVESTRONG group plus the many options the YMCA has to offer
It's clean and friendly environment.
The people!!! The staff and coaches have been incredible to my 5 year old son, who had been struggling with basketball... he wants to play so much, but has some sensory issues and anxiety holding him back. Everyone from the program director, to the coaches, to parents have been so incredibly supportive and encouraging! We’ve watched him make huge strides and have so much fun in the process!
Character building and competition level
The YMCA offers a warm, welcoming atmosphere with plenty of choices of equipment and classes to keep you motivated and interested in coming back.