Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 9.3 out of 10 based on 3788 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 14, 2024 — Rated 10 out of 10 by L.R. Jiffy Lube of Dundalk
What did you like about your recent visit?

The guys were awesome, professional, very nice, and we were out of there in about 15 minutes!
Report a concern   September 14, 2024 — Rated 10 out of 10 by J.C. Clarksville Jiffy Lube
What did you like about your recent visit?

Excellent service. Derek walked over to the Wendy’s parking lot to jump my car so I could drive it over to the shop where they installed a new battery. This was all shortly before closing. Everyone was friendly and professional.

Report a concern   September 14, 2024 — Rated 10 out of 10 by B.B. Jiffy Lube of Laurel
What did you like about your recent visit?

(1)The person that clean up my floors need to clean better! ((2) And the service person forgot to set my monitor on sreen to 99%! (3)Thank you for your services!

Thank you!
Mrs Name removed

Report a concern   September 14, 2024 — Rated 10 out of 10 by J.A. Jiffy Lube of Annapolis
What did you like about your recent visit?

Trustworthy folks
Report a concern   September 14, 2024 — Rated 10 out of 10 by K.Z. Jiffy Lube of Johnstown
What did you like about your recent visit?

Efficient

Report a concern   September 14, 2024 — Rated 10 out of 10 by C.M. Oxon Hill Jiffy Lube
What did you like about your recent visit?

10/10! Customer service is always amazing! I can not complain!

Report a concern   September 14, 2024 — Rated 10 out of 10 by V.A. Jiffy Lube of Reisterstown
What did you like about your recent visit?

Great Job
Report a concern   September 14, 2024 — Rated 10 out of 10 by T.F. Jiffy Lube of Owings Mills
What did you like about your recent visit?

Friendly, helpful, and concerned techs.
Report a concern   September 14, 2024 — Rated 10 out of 10 by N.L. Jiffy Lube of Severn
What did you like about your recent visit?

Everything
Report a concern   September 14, 2024 — Rated 10 out of 10 by D.W. Jiffy Lube of Dundalk
What did you like about your recent visit?

Everyone was so professional!!! They took care of everything and I am grateful. Thank you for a job well done.

Report a concern   September 14, 2024 — Rated 10 out of 10 by C.J. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Professional

Report a concern   September 14, 2024 — Rated 10 out of 10 by M.F. Jiffy Lube of Owings Mills
What did you like about your recent visit?

Always top notch service!!

Report a concern   September 14, 2024 — Rated 10 out of 10 by R.F. Jiffy Lube of Pikesville
What did you like about your recent visit?

Excellent customer service and greeting

Report a concern   September 13, 2024 — Rated 6 out of 10 by C.W. Jiffy Lube of Owings Mills
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Come down on them prices! Oil change!

Report a concern   September 13, 2024 — Rated 10 out of 10 by J.A. Clarksville Jiffy Lube
What did you like about your recent visit?

The attendants were professional, knowledgeable and friendly

Report a concern   September 13, 2024 — Rated 9 out of 10 by S.P. Jiffy Lube of Millersville
What did you like about your recent visit?

They did a great job as usual. Only misstep was they forgot to put an updated sticker in my windshield.
Report a concern   September 13, 2024 — Rated 10 out of 10 by T.K. Jiffy Lube of Elkridge
What did you like about your recent visit?

Knowledge professionals

Report a concern   September 13, 2024 — Rated 10 out of 10 by A.H. Clarksville Jiffy Lube
What did you like about your recent visit?

Technicians are polite and VERY honest. Explained to me that I had brought my car in too soon for an oil change! Don’t think I would have heard that anywhere else, and appreciate their honesty AND hard work!
Report a concern   September 13, 2024 — Rated 0 out of 10 by A.C. Jiffy Lube of Crofton
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

I came in for an oil change…. Just an oil change, and for some reason the tube for the air intake to the engine fell off after I left. I don’t understand how I ask for an oil change and say just an oil change nothing more. Then when I get my car back a part that has nothing to do with my oil is hanging off and my Engine dies three times while I’m on the highway
Report a concern   September 13, 2024 — Rated 7 out of 10 by K.W. Jiffy Lube of Beltsville
What could we do to improve?

Stop with all of the upselling , I believe if you came there with a 2025 vehicle, they would try to sell you something not needed, itz somewhat ANNOYING

Report a concern   September 13, 2024 — Rated 10 out of 10 by T.S. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Promptness, efficiency, professionalism, courteous and the accolades go on!
Report a concern   September 13, 2024 — Rated 10 out of 10 by R.M. Jiffy Lube of Johnstown
What did you like about your recent visit?

Fast courteous sevice
Report a concern   September 13, 2024 — Rated 10 out of 10 by S.D. Jiffy Lube of Crofton
What did you like about your recent visit?

the best! always so quick and friendly
Report a concern   September 13, 2024 — Rated 9 out of 10 by R.K. Clarksville Jiffy Lube
What did you like about your recent visit?

The Service and speed
Report a concern   September 13, 2024 — Rated 10 out of 10 by J.B. Jiffy Lube of Elkridge
What did you like about your recent visit?

Great team there.
Report a concern   September 13, 2024 — Rated 10 out of 10 by C.A. Jiffy Lube of Annapolis
What did you like about your recent visit?

They are very very nice to me. They told me how long it will be and everything was great. I even had time to go across the street and do some things and come back in my truck was ready. Thank you very much Mrs,Name removed.
Report a concern   September 13, 2024 — Rated 10 out of 10 by G.C. Jiffy Lube of Beltsville
What did you like about your recent visit?

Jiffy lube technicians advise me of ways to maintain my vehicle to prolong life and make driving safer. I liked the friendly, personal service I received from the staff. Easy in and out!
Report a concern   September 13, 2024 — Rated 10 out of 10 by R.T. Jiffy Lube of Pasadena
What did you like about your recent visit?

Competence of service providers.
Report a concern   September 13, 2024 — Rated 9 out of 10 by E.A. Jiffy Lube of Beltsville
What did you like about your recent visit?

My visit was timely and easy I always come to this location

Report a concern   September 13, 2024 — Rated 10 out of 10 by B.L. Jiffy Lube of Millersville
What did you like about your recent visit?

The team was very polite and professional. They took good care of my truck and I was only there a few minutes.

Privacy Policy