Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 9.1 out of 10 based on 4391 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 23, 2025 — Rated 10 out of 10 by D.L. Jiffy Lube of Owings Mills
What did you like about your recent visit?

It's wasn't full at all and the workers were very nice. They fixed my tired within 5 minutes.

Report a concern   May 23, 2025 — Rated 10 out of 10 by C.B. Jiffy Lube of Beltsville
What did you like about your recent visit?

Great customer service. Quick and fast! Very friendly staff!

Report a concern   May 23, 2025 — Rated 9 out of 10 by A.F. Jiffy Lube of Laurel
What did you like about your recent visit?

They were fast and efficient.

Report a concern   May 23, 2025 — Rated 10 out of 10 by C.A. Jiffy Lube of Reisterstown
What did you like about your recent visit?

Team members were all so polite. I appreciated their candid input on what my car needed. But more importantly, i didn’t feel pressured! Will come back to this location for sure.

Report a concern   May 23, 2025 — Rated 10 out of 10 by A.M. Jiffy Lube of Millersville
What did you like about your recent visit?

They were attentive to the age and needs of my car without pressuring me to spend. All were extremely courteous. The last time I went, I was told they would not vacuum my floor, but this time, they had no such rule and reminded me of the topping off policy. Thank you!

Report a concern   May 23, 2025 — Rated 10 out of 10 by A.E. Jiffy Lube of Laurel
What did you like about your recent visit?

Everything!

Report a concern   May 23, 2025 — Rated 9 out of 10 by Z.A.A. Jiffy Lube of Pikesville
What did you like about your recent visit?

Convenient and fast service.

Report a concern   May 22, 2025 — Rated 10 out of 10 by M.W. Jiffy Lube of Johnstown
What did you like about your recent visit?

Associates were very nice and explained everything. Oil change was one in ten minutes. Give these folks a raise!

Report a concern   May 22, 2025 — Rated 2 out of 10 by T.P. Jiffy Lube of Reisterstown
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

I hate aggressive sales tactics. Just sitting waiting there, you see the same thing over again. It’s obvious that there’s sone sort of commission involved or sone kind of target to reach.

Report a concern   May 22, 2025 — Rated 10 out of 10 by J.A. Jiffy Lube of Annapolis
What did you like about your recent visit?

I try to go there whenever I need an oil change. They don't pressure you to purchase additional services.

Report a concern   May 22, 2025 — Rated 10 out of 10 by M.B. Jiffy Lube of Reisterstown
What did you like about your recent visit?

Everything

Report a concern   May 22, 2025 — Rated 10 out of 10 by E.K. Jiffy Lube of Severn
What did you like about your recent visit?

Friendly and efficient

Report a concern   May 22, 2025 — Rated 10 out of 10 by D.F. Jiffy Lube of Elkridge
What did you like about your recent visit?

Quick service and friendly

Report a concern   May 22, 2025 — Rated 10 out of 10 by D.C. Jiffy Lube of Elkridge
What did you like about your recent visit?

No hard push for service above request.

Report a concern   May 22, 2025 — Rated 10 out of 10 by L.R. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Everything and everyone are very professional.

Report a concern   May 22, 2025 — Rated 10 out of 10 by K.G. Jiffy Lube of Owings Mills
What did you like about your recent visit?

I had an outstanding experience at Jiffy Lube! From the moment I pulled in, the staff was courteous, professional, and efficient. They walked me through every step of the service, explained what my car needed without any pressure, and completed the oil change and inspection in record time.

What I appreciated most was their honesty—no upselling, just straightforward recommendations. The waiting area was clean and comfortable, and the entire visit was seamless. My car is running smoothly, and I’ll definitely be returning for my next service.

Highly recommend Jiffy Lube for anyone looking for fast, reliable, and trustworthy car care!

Report a concern   May 21, 2025 — Rated 10 out of 10 by R.G. Altoona Jiffy Lube
What did you like about your recent visit?

Employees were pleasant and informative.
Service was very timely.

Report a concern   May 21, 2025 — Rated 10 out of 10 by S.T. Jiffy Lube of Elkridge
What did you like about your recent visit?

Fast and friendly service .

Report a concern   May 21, 2025 — Rated 10 out of 10 by P.S. Jiffy Lube of Pikesville
What did you like about your recent visit?

This is my go to jippy, I've been going for years now, the team is very knowledgeable let's you knows what's going on and get you out the door .Great work, thanks team.

Report a concern   May 21, 2025 — Rated 10 out of 10 by K.C. Jiffy Lube of Severn
What did you like about your recent visit?

Was in and out in about 20 minutes!!

Report a concern   May 21, 2025 — Rated 10 out of 10 by L.C. Jiffy Lube of Laurel
What did you like about your recent visit?

Very prompt, fixed the problem

Report a concern   May 21, 2025 — Rated 5 out of 10 by C.H. Jiffy Lube of Laurel
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

The cost of an oil change has gone up by approx $10.50. In addition, they did a terrible job of washing/cleaning my windshield.

Report a concern   May 21, 2025 — Rated 10 out of 10 by M.M. Jiffy Lube of Annapolis
What did you like about your recent visit?

Fantastic technician!

Report a concern   May 21, 2025 — Rated 10 out of 10 by J.M. Jiffy Lube of Dundalk
What did you like about your recent visit?

Quick, easy, professional.

Report a concern   May 21, 2025 — Rated 10 out of 10 by S.G. Jiffy Lube of Severn
What did you like about your recent visit?

Service is always very quick and very professional. It is the only place I would want to go for service

Report a concern   May 20, 2025 — Rated 10 out of 10 by J.L. Jiffy Lube of Annapolis
What did you like about your recent visit?

Great service!

Report a concern   May 20, 2025 — Rated 9 out of 10 by R.N. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Fast

Report a concern   May 20, 2025 — Rated 8 out of 10 by A.C. Jiffy Lube of Johnstown
What could we do to improve?

price

Report a concern   May 20, 2025 — Rated 9 out of 10 by C.J. Oxon Hill Jiffy Lube
What did you like about your recent visit?

The customer service was great, but your price have sky rocketed.

Report a concern   May 20, 2025 — Rated 9 out of 10 by A.C. Jiffy Lube of Pikesville
What did you like about your recent visit?

No wait on this day.
Prompt service.


Privacy Policy