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Customer Testimonials
customer service
The Technician is always friendly and knowledgeable
My first service representative was very informative and professional. He explained the chemicals used and said if we ever needed help outside of the normal quarterly service just call and someone would take care of it.
He said they are now providing lawn services that include fertilizer, insect aside and herbaside 8 times a year at a reasonable price. I am going to try this since buying and storing lawn treatment products is a constant problem.
Dale is a very nice youn man. He is very through and always asks if I have any problems or concerns. My house is insect free!
Everything
Very professional. Great workers. Gets the job done. On time. Love them
We like WAYNE!! He’s THE BEST!!!!!
Always on time, does a wonderful job, polite.
I like employees like Wayne who are courteous, knowledgable, and aren't salesmen. Other of your employees have spent their time trying to talk me into mosquito service, or termite service, or wildlife service, or ant service, anything. Wayne comes and does his work, does it well, is knowledgable, and leaves. Certainly if we are having trouble or I have a concern, he will recommend a course of action that could include one of your extra services, but otherwise he is focused on his service.
I also like that you still physically call to make an appointment. I do wish you had an online system where I could make an appointment outside of buisness hours, but otherwise the personal touch is nice.
Responsive, dependable, answer needs
Everyone I’ve met is so friendly and helpful !
Punctuality
Professionalism
Quick scheduling
Reasonable price; e.g., affordable for us
Friendly employees
Ease of communicating
Your people are very thorough. They work hard to ensure we are satisfied with their service. They answer all our questions.
Very happy with our service technician Dale, very thorough and knowledgeable. I would recommend him as well as Arrow Exterminating.
My exterminator is very thorough as well as extremely personable.
The technicians are friendly and efficient. I have always used Arrow and wouldn't think of changing to another company.
Always send me appointment reminders and work with my schedule. Good service.
Kevin was great
Always exactly on time, quick and professional.
Very professional and personable. Took care of our bug problems, funding the root of it which ended up being cardboard that held water bottles. I am very happy with Arrow and I have told my friends.
Friendly, knowledgeable staff. Very professional.
Great service
Great service and on time
I have a great service guy-very friendly and always ready to help-very nice!!!
Always On-time always very courteous and when they complete their job, they always let you know and I have never had a problem. I’ve been arrow for quite a few years and have never had any problems.
I have many services with Arrow which includes termite, pest control and fire ants. I've
been a long-time customer with them and the service is exceptional. I would highly
recommend them if any of these services are needed. The staff is very courteous and
friendly. They are willing to answer any and all questions pertaining to the service.
Thorough & efficient.
Technicians are friendly, knowledgeable and polite
Service technicians are polite and on time every time. Question responses are straightforward and clear. Our yard is very well maintained by this company.
The pricing of the services
Very thorough, friendly, and professional.