Customer Testimonials
They are pretty quick to bring your pripane
Excellent customer service from everyone including the tech who came to our home and the delivery man. So glad that I made the switch.
Very reliable
We have always purchased our fuel from Townsend. We have been satisfied. We are hoping superior will be the same.
Associates and delivery personnel always very helpful and professional.
03-09-20-PCM-Talked to a woman who gave survey a 10 because she liked service with her new stove-
Your doing a good job
Great service, thanks for filling tank from the road (because driveway was icy)
02-28-20-PCM-Talked to Kathy gave survey a 10 because you have good service and people in office are always helpful-
People are polite & friendly. A order is delivered in a timely fashion. Thanks!
Timely and friendly staff
Friendly and fast service. Like the fact that I can have a monitor on my propane tank.
The automatic refill is fantastic so I never have to worry about running out of propane!
02-24-20-PCM-Talked to First name removed gave survey a 10 because she has not had a bad experience-
Installation of new tanks, pressure and leak test went well. The price plan I received for the year was an adequate rate. They decided to keep my oven propane on the smaller tank. I was under the impression I would receive the same price per gallon for the smaller tank, but was surprised to get my bill at almost twice the price per gallon of my larger tanks. A separate delivery was made for the small tank. I figured they would both be filled at the same time to save a separate stop. I would of given a score of 10 if that had been the case.
Always dependable. Delivery men always congenial and polite. Office workers always helpful.
02-14-20-PCM-Talked to First name removed gave survey a 10- because they have been good to her for 30 years-
02-12-20-PCM-Talked to First name removed gave survey a 10 because of employees she deals with at Griffith but wishes she got a better price per gallon-
02-10-20-PCM-Talked to First name removed gave survey a 10 because everybody has been very helpful-
02-10-20-PCM-Talked to Name removed gave survey a 10 because they always answer questions politely-
02-10-20-PCM-Talked to his wife gave survey a 10 because she has never had a problem-
Never any issues
02-06-20-PCM--Talked to First name removed gave survey a 10 because of dependability-
02-04-20-PCM-Talked to son gave survey a 10 because you guys love to deliver fuel-
01-31-20-PCM-Talked to a woman who gave survey a 10 because they have a polite staff and good with the delivery
The phone service staff are outstanding.
01-30-20-PCM-Talked to First name removed gave survey a 9 but did not provide a reason why-
Quietly deliver the oil and hang the notice of delivery on the door. Never run out of oil and find your business very efficient. Thanks for being here for me.
Timely and professional service
Have always had great service. Believe pricing is competitive.